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Update: now they are saying that 14 of April is last day when I should receive my funds

Now they are saying that this is a refund but on 3rd of April I got an email saying that withdrawal is accepted

Well, in this case I believe that our complaint team will need to investigate everything thoroughly if the casino is saying different things every time. Right?

Please be patient, and we will review your complaint as soon as possible. 🙏

The new date is 7 of May.

It is incredible how those guys are just giving another date each time I contact them.

It really is frustrating, for sure.

On the other hand, the good thing is that they are communicating at least.