Ive been waiting 6 days on my complaint for casino guru to respond. Only 23 hours left. Mines open and shut too with ALLREELS attempting to steal money from me.
I could be wrong but I do have suspicions with why CG take longer with some complaints then with others and why it seems that no matter how wrong a casino can be CG just wont call them on it.....Its the same issue Ask gamblers have where there is a conflict of interest due to both sites making their money from affiliation.
Hi Matej-
Did u see my question about the chat transcript? I'm guessing we all think it's our protection. But I just wanted to ask specifically. When that sentence, phrase, or even single letter is time-stamped. We are all under the impression it can't be changed. Correct?
Nope. I checked your complaint. You believe that your chat history was manipulated somehow. Well, technically it is possible. Time stamp is editable same as the text. The most important is to have a genuine screenshot or chat transcript and compare it with the one from casino.
Hallå. Inloggning på Casino X kan inte fungera. Jag tror att jag publicerade det här tidigare, men jag har inte fått svar än. Jag skapade nyligen ett Casino X-konto eftersom det föreslogs av en vän. Casino X har många spel och registreringsbonusar. Jag kunde dock inte logga in för några dagar sedan och jag vet inte vad jag ska göra. Jag vill komma tillbaka och spela så snart som möjligt, men jag är fast vid inloggningen. Det har gått några dagar sedan jag publicerade det här tidigare. Kanske sågs det inte?
People often don't see what's going on behind the scene. The person who's dealing with a specific case often exchanges many emails or Skype messages before he or she can finally submit a reply to the complaint even though the players who complain feel like they've been waiting for a week and nothing is going on.
Anyone there?
Waiting to hear about my complaint?
Hey, we are here. 🙂
If you are talking about your complaint which you opened, here you have a timer. This box always tells you which side should answer and when. Now you see timer with 4 days left, so our team will respond I hope in the meantime. You have to be patient because you are not only one who has lodged complaint.
Thank you very much for your understanding and I hope your case will be resolved. ☘️
Hi ive submitted a complaint and it's still waiting review I really need some help here i am struggling
I can see that one of our first responders has already replied to you. Please stay patient, as we have hundreds of complaints we have to deal with every day.
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
Du blir snart omdirigerad till casinots webbplats. Vänligen vänta. Om du använder en annonsblockerare, kontrollera dess inställningar.
