ZoloBet Casino – generell diskussion (sida 5)

Looks like the very same email.

Well, so far, I saw platforms being hacked, claiming there is just an ordinary technical issue and platforms losing all their payment providers almost at once, claiming the same. I wish this were a similar situation and not the end as suggested.

In any case, submit the complaint too, please. The more, the better; our colleagues always try to keep an overall overview of the rising number of complaints regarding specific casinos.

Thank you for your efforts. Once the time comes, despite I hope it won't be necessary, the Complaint Team will step in.

I tested it and deposits are still working. But not withdrawals….Seems like the payment system glitch is a lie. Signs suggest cash flow.

Could be.

Though as far as I know, deposits are not equal to withdrawals. I'm aware of a system that, when a player deposits, there is no action on the recipient's side; it is all initiated and completed by the user.

I empathize; it feels weird under such circumstances, so let's let the complaint team do their work.

The Data Team, too, received the note.

Email I got this morning. Same copy and paste as before. Tech issue still affecting withdrawals. Think I’m 10 days pending now.

They had said this would be resolved this week. It hasn’t been. I think it’s quite obvious what is happening here.

I get it, yet I have nothing else to provide at this moment. 🙁

The other teams have to perform their parts now.

It might be obvious to you, of course. I'm for example, familiar with casinos that currently only pay after a month or so,...

Money is gone.

16 days since I requested the withdrawal. No response to any emails. CG know what's happened. They've seen it 100s of times. Got a compaint going but most pointless thing in the world, Zolo not active here and won't engage.

I understand your perspective. The answers are already in this thread. Even though I empatize with you, I can't change the way it works.

18 days. No responses to email. No withdrawal.

How many times do we see this?

same with me 🙁

I just hope that our complaint team will be able to investigate this whole matter well and find out what exactly is going on there. 🙏

When did you request your withdrawal, please?

Do you need to file a complaint so our team can try to help, perhaps?

I think we're in the same boat... It's been a month since I made my withdrawal request, and they always recite the same poem to me.

Romi, ingenting händer där. Killarna har håvat in pengar och går, jag har haft att göra med dem och jag vet vad jag pratar om, jag har aldrig stött på en sådan fräck bluff på något casino, med tanke på att jag har stött på olika casinon. Men det här visade sig vara speciella bedragare, först ber de om att få passera en check, skapar ett intryck av anständighet och sedan blockerar de helt enkelt utan förklaring och det är allt.

Hello,

I understand what you are saying and I'd like to ask you to submit a complaint. If there is really something sinister happening, and I'm not saying it is not, because everything is possible, a complaint surely helps my colleagues with investigations, and perhaps it can potentially even gain a resolution.

Would you consider that, please?

Hi!

Thank you very much for the complaint case. Although we would love to clarify the situation here on the forum, it is more appropriate to handle it as a complaint. Not to mention how important it is in the context of possible serious consequences. I am sorry to see that this type of explanation has lasted so long, and I agree that it is not very convincing.

I may say you have been very patient!

Det är inte alls klart varför detta casino fortfarande har ett så högt betyg?!?!?!

Med ditt betyg på 6,8 uppmuntrar och ger du spelarna hopp om att allt kommer att bli bra och att resursen är mer eller mindre ärlig.

Under de senaste två månaderna har det dock funnits en trend att inte betala ut spelare vare sig vinster eller insättningar, ignorera spelarklagomål och sakna konstruktiv dialog mellan casinorepresentanter och CASINO GURU-representanter. Vad mer behövs för att dessa charlataner ska få ett minusbetyg, inte 6,8???

Jag håller med om varenda ord du sa.

The casino has a 5.1 rating from what I've seen. Always even when there are unresolved complaints and the casino would not respond, the safety index is not switched immediately but it is at a certain time of the week. 

It is important that players continue to open complaints if they have a problem and if they turn out the same way the safety index will go even lower. 

Also, if players are trying to play somewhere I would say that before that there should be an enrichment of information in the area of where they go to deposit. 

If I go to deposit in a Zolobet casino and I don't look at anything, unfortunately sometimes players have to take responsibility. 

If they look at the complaints and see that the casino is not writing us off and trying to resolve issues, then that raises a warning finger. 

If nobody ever looks at anything and relies on safety elsewhere, which I think even if it is 6.8 is already quite low, then it is something to think about.🙂

Jag tycker att 5.1 är för mycket för ett casino som inte betalar, och det är uppenbarligen en bluff. De lurar folk eftersom de fortsätter att ta emot insättningar och fortsätter att säga, som i mitt fall i mer än två månader, att det är ett tekniskt problem. De begår ett brott genom att lura folk på det sättet. De tar dina pengar och ger dem inte till dig. För mig är det att stjäla.