Winbay Casino – generell diskussion (sida 2)

God morgon,

Fick du dina pengar?

Jag är i samma situation

Hello, could you please describe in a bit more detail what’s happening with your situation? Then I can see what might be the best advice to give you.

Jag har inte fått betalt sedan den 22:a. Men vi pratar bara om 300 euro. De har alltid betalat inom 48 timmar. Jag är orolig – jag tror inte att jag kommer att få mina pengar.

Sure, I understand. Is there any particular reason why you haven’t received your money yet, especially since you’ve received your withdrawals within a fairly normal timeframe in the past, as you mentioned?

Have you asked the casino about it? Did they only give you a general statement saying that there is a delay or something similar?

I’d also like to mention that we give casinos up to 14 days to process withdrawals. If you still haven’t received your money after that, you can come back to us and we’ll try to help you through a complaint.

Do you think you’ll be able to wait a little longer and see how the situation develops?