2 år sedan
Om du vill diskutera något relaterat till Wazbee Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller något annat – kan du göra det här.
I wanted to ask opinion that why royspins and wazbee allows you to be able to make new account with same personal info but different email, if you have asked a permanent block due addiction? Usually casinos block you completely that you cant make any account with details matching.
This is a good question, and I want to respond to it even though I feel such a situation should be primarily explained to you by the casino support workers.
Well, I'm going to share my point of view:
Most importantly, self-exclusion should protect vulnerable players by closing their account - leaving such account inaccessible. Or any other accounts this player has created in the meantime.
When it comes to creating another account lately, though, the situation is not always the same.
It's crucial to understand which personal information is necessary for creating such an account and which personal information the casino's system tracks automatically.
The way I understand your question, in this casino the registration email is mandatory, it seems. Though I'm not pretty sure how important the other personal details are, anyway, in some casinos, only the email and date of birth are checked upon registration. I guess you used a different email in order to pass the registration since the older email remains excluded.
That would mean the system was not able to detect you. 🤷♂️
Thus, I'm also assuming that in this casino, the system does not automatically track down all similarities or matches, on the other hand, details like the name or date of birth match will surely be detected by the KYC verification.
Well, did you ask the casino employee how it works in their casino?
If you are a vulnerable player, you should seek these answers before registering at another casino. Just in case.



It's impossible to win in this casino. Manipulated RTP/RNG. I came back for a while and thought about something new. Total puke. -160 euros in a few moments. Cashback program? You receive points to exchange. For the entire amount I could exchange the points for a 10 euro bonus with a 30x wager. Awesome gambler joke.
Hmm, I probably wouldn't change it, because I wouldn't find it convenient.
Anyway, x70 in some of the cases you have in the screenshot is not so bad, considering that the bet is 0.2. Of course, obviously it could be better, but I don't think that the casino needs to have a manipulated RTP on the basis of this. You can ask them what it is on a given game. They should have no problem answering.
I don't have all the screenshots, but I had 4 bonuses in a row on 4 different slots with winnings. 4x, 5x, 8x and 10x. When you look at the series of bonus buys the thing is that the algorithm does not allow for full refund of the bonus buys. Winnings will always be in a certain range, let's say from 1x to 80-90x. In my case, this situation has already occurred in 6 casinos, which is why I believe that providers use advanced software that determines individual RTP on the basis of processed player meta data, which is made available to providers by casinos. I'm running out of words for this form of "entertainment". Fortunately, it wasn't hard-earned money. But I'm warning each of you that this casino smells like a skunk. I trust my intuition a bit. ;)
If that's how you feel, then I'd rather not play in a casino, if I may confess. Of course, the best part of such a situation would always be the proof that it is the case and that RTP is regulated in casinos, but no one who has had such an opinion has proved that yet.
I mean, I wouldn't even consider it fun, I'd just be frustrated.
Akta dig för detta bedrägliga kasino! Jag gjorde allt rätt, skapade ett konto och verifierade det!
Jag satte in totalt 4300 euro och vann 8040 euro!
De stängde mitt konto utan anledning, de svarar inte och de behöll mina pengar!
Uttag på minuter är en lögn!
Jag skapade ett konto på detta kasino, gjorde all verifiering, med mitt ID-dokument och adressbevis.
Jag gjorde flera insättningar på totalt 4300 euro.
Jag vann 8040 euro. Jag gjorde två uttag, ett på 3000 euro som godkändes på ca 9 minuter och ett annat på 5040 euro som de begärde ut fler dokument för via säkerhetsavdelningen som jag skickade och de godkände. Även denna undersökning godkändes.
I båda uttagen fick jag ett mail om att det var godkänt och att om det var för digitala plånböcker så skulle det göras på några minuter, om det var för banken också, även om det kunde ta lite mer tid.
Överraskning av överraskningar, efter flera timmar avbröt Wazbee uttagen som den sa att den redan hade behandlats! Han höll undan mina pengar och betalade mig inte.
De slutade svara och utan någon motivering stängde kontot.
Var försiktig med detta Casino, samt att vara lögnare, eftersom de inte godkänner uttag på några minuter, de låtsas godkänna, de låter dig kontrollera allt, sätta in och spela. Då tar de allt och slutar svara.
Lägg inte dina pengar här, för du kommer att stå utan dem!
Dear player, I decided to move all your post to this single thread so we can all have the best chance to keep up with the subject.
I really appreciate the care you show toward other players. We indeed seek insightful warnings, because sharing means caring to us. In regard with that, however, I must point out that there is another side to your warning.
To provide a complex context to this situation, I encourage the readers to keep in mind your associated compalint 👈 too.
As far as it looks: Not just that you have so far provided conflicting information, but sadly, you failed to follow recommended steps to exclude yourself from the casino properly.
I won't quote from the complaint because I don't want to push your emotions further, and I respect your contribution. But to be fair and square, maybe you should focus on the complaint too and then reflect on its outcome. Or, to be precise, to focus on all of the complaints you created to get refunds from the casinos.
I understand you are addicted, but that does not mean you are not at least partially responsible for your actions too. Please try to avoid any other possible losses.
Based on the complaints, you already have quite a history with many casinos, so I think you should now know how self-eclusion works and get a few hints on how to avoid unnecessary complications bound to your current state. At least, try that now: https://casino.guru/problem-gambling 👈
We can see in your complaint that a casino representative has given some interesting insides to our complaint team, so we believe they will be able to solve this long-standing issue.
It remains to be investigated. Thus, we don't have the answers on the forum. Keep up with the complaint, please.
Let's not get ahead of ourselves yet, please, and let's see how it turns out. I saw that the timer expired, so just to be sure I'll tell Nick to check it out and you'll get an answer soon.
I don't think we have to resort immediately to such views. The complaint is not closed, but with 20 people dealing with complaints and they have 1000 complaints, it's not easy to get to someone right away. I gave Nick a reminder and he told me he was getting to it. Just be patient, please.
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
En plattform skapad för att visa upp alla våra åtgärder som syftar till att förverkliga visionen om en säkrare och mer transparent spelindustri online.
Ett ambitiöst projekt vars mål är att hylla de bästa och mest ansvarsfulla företagen inom iGaming och ge dem det erkännande de förtjänar.
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