3 veckor sedan
ok and why is it unlisted, if I may ask?
Toshi Bet Casino – generell diskussion (sida 4)
3 veckor sedan
Hej Radka,
Varför är kasinot för närvarande inte tillgängligt för allmänheten? Beror det på kasinots säkerhet?
Jag funderar på att lämna in ett klagomål till licensmyndigheten, tack för din input och för att du finns där för oss spelare!
Jag registrerade mig på Bitcoin-forumet igår, men jag behöver hitta lite tid att skriva ett inlägg där. Tyvärr är jag inte alls bekant med forumet.
Radka, vad tycker du om kasinots svar? Tyvärr tycker jag att det är väldigt nedlåtande och hårt. Dessutom utelämnade de viktiga detaljer i sitt svar, som att nämna spelberoende.
Enligt min mening är detta bara ett patetiskt försök att rädda ansiktet.
Jag har redan undersökt möjligheten att lämna in ett klagomål till myndigheten i Anjouan. Enligt andra användare är dock klagomålsprocessen inte möjlig om du spelar från ett land som casinot exkluderar. Tyskland har nyligen lagts till på casinots lista. Dessutom sägs licensmyndigheten starkt stödja casinonas sida.
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SvaraCitat1
3 veckor sedan
you will receive zero answers from Anjouan.The best option in my opinion, and I believe I'm in the same boat as you, is to make pressure on socials mainly LinkedIn, and bitcointalk.
if you post on bitcointalk, make sure you write a thread in Scam accusations and write in Casino Announcement thread. You will be immediately attacked by people that is paid to wear Toshi banner for advertising.
Ändrad
3 veckor sedan
Finns det också en medlare på Bitcointalk? Vad är hans koppling till casinot? Varför kan han agera som medlare där?
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3 veckor sedan
There are some people with some connection to casino there... I don't know much but Toshi has a kind of community there, so the forum might be important to them..
Regarding to the mediator is someone that usually help others regarding to casino complaints, with a lot of connections and reputation but with some mistakes aswell obv..
3 veckor sedan
Let mesay that since the beginning of 2026 there are more restrictions for gambling-oriented websites. We are still trying to tailor our website accordingly to those restrictions to find a balance and allow players to see as much information about casinos as possible. Sadly, in some cases we have not yet figured out the best solution and quite a handful of casinos may be missing.
Thus, I truly can't say when this particular casino will be "back."
3 veckor sedan
Hej Radka,
Varför är kasinot för närvarande inte tillgängligt för allmänheten? Beror det på kasinots säkerhet?
Jag funderar på att lämna in ett klagomål till licensmyndigheten, tack för din input och för att du finns där för oss spelare!
Jag registrerade mig på Bitcoin-forumet igår, men jag behöver hitta lite tid att skriva ett inlägg där. Tyvärr är jag inte alls bekant med forumet.
Radka, vad tycker du om kasinots svar? Tyvärr tycker jag att det är väldigt nedlåtande och hårt. Dessutom utelämnade de viktiga detaljer i sitt svar, som att nämna spelberoende.
Enligt min mening är detta bara ett patetiskt försök att rädda ansiktet.
Jag har redan undersökt möjligheten att lämna in ett klagomål till myndigheten i Anjouan. Enligt andra användare är dock klagomålsprocessen inte möjlig om du spelar från ett land som casinot exkluderar. Tyskland har nyligen lagts till på casinots lista. Dessutom sägs licensmyndigheten starkt stödja casinonas sida.
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3 veckor sedan
Hello,
I do not dare to guess which aspects led us to change how this casino review is publicly accessible. Regulations is my best guess. I too would love to see it published already with the associated complaint and possible user reviews.
When it comes to Anjouan, I'm quite hesitant, though. I recall that some adjustment has been made; however, as far as I know, little has changed for the actual players' disputes.
The thing is that AOFA has no team dedicated to investigating player issues directly; thus, it instructs players to follow the casino's complaint procedures first or to find the services of a third-party ADR provider (such as Casino Guru). If neither of those works, players are required to forward the matter to the authority. I find the process to be quite confusing at this point. To be completely honest here, I believe I have never heard a player saying that AOFA actually looked into a previously closed ADR complaint. Well, perhaps once, now that I'm thinking about it... In most cases the licensing authority does not respond further.
3 veckor sedan
thanks I understand now!
although I can't find that complaint in the site at all, can someone share the url of that?
@Samsam213 I advice you to go to bitcointalk to casino ANN thread.
On my own experience Anjouan ADR do nothing... there will be no hope by contacting them.
3 veckor sedan
Sure, let me try something. Can you try this direct link, please? Thank you.
3 veckor sedan
it forwards to general complaints page logged in or not.
so basically casino will not be affected, and mediators work are for nothing rn. Since those bad cases cannot be accessed by others.
It is a lost battle... I'll send email to Martin... I giveup.
3 veckor sedan
Well, your conclusion is very far from reality. I already explained that complaints exist. You saw the screenshot. If you back off now, there truly will be no consequences for the casino when it comes to your case, but not just because you cannot see other complaints, but because you're jumping to conclusions.
Would you kindly give it a thought?
3 veckor sedan
Well, your conclusion is very far from reality. I already explained that complaints exist. You saw the screenshot. If you back off now, there truly will be no consequences for the casino when it comes to your case, but not just because you cannot see other complaints, but because you're jumping to conclusions.
Would you kindly give it a thought?
3 veckor sedan
My life is done, I'm just postponing the suffering, it is all about that. I have no tools, no health, no basics to rebuild everything. It is more complicated than it seems aswell. Sorry 😭
3 veckor sedan
I'm sorry to hear this. How about you call your local support care center? I understand that things may seem dire, but those feelings can still change with proper care.
+351 919 449 917
+351 933 191 317
Please, give it a try.
2 veckor sedan
Hej Radka,
Jag tror att han menar att casinot inte dyker upp i någons sökresultat. Jag har hört det från andra också. Det syns inte någonstans. Det visas inte ens på Casino Guru. Google-sökningar efter Toshibet från Casino Guru ger resultat, men om du klickar på dem omdirigeras du till andra casinon eller till huvudsidan.
Hoppas du förstod vad jag menade, annars är du välkommen att kontakta mig igen 👍
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SvaraCitat2
2 veckor sedan
Hello Samsam213.
I get the point; thank you kindly.
My intention was to express that when it comes to Casino Guru, such casino disappearance does not mean that all the problems players had with the brand vanished too. All complaints, including those not available on the website, are still stored and we count them.
Imagine such a brand gets sold or altered, first of all, we aim to clearly address the matter of those complaints before any changes to the casino reviews are made on our side.
I just thought it would be good to mention this, given those circumstances.
SvaraCitat1
2 veckor sedan
hello! thanks Radka for the sos line. I actually called and it is helpful! their WhatsApp is not working though.
Samsam213 can you share your case details to everyone here? with some screenshots for example? since we can't access other's complaints of Toshi. Is it against your terms Radka?
2 veckor sedan
Hello! I'm so glad to hear this. Are you feeling a bit better? I hope you do.
Actually it is quite the opposite; we truly aim to encourage anyone to share cases, especially when the casino review is unavailable. I can post the link, too. I have a feeling that I recently asked someone whether it is okay to share the complaint on the forum; I won't be surprised to find out it was in this very thread.
I'm sorry; so much has been going on lately, though. I honestly can't tell whether this particular link will work now. 👈
In any case, the information is important; we could not help:
2 veckor sedan
hello! thanks for the reply!
the url is still not working it goes to main page 😢 I believe the best option for now is the screenshots... unless it requires VPN to open that page.
1 vecka sedan
Hello, anytime, of course!
I'm afraid the only way to share it is via screenshot if the URL isn't working. Let me test it though; there have been so many technical changes recently that I honestly lost track of how our website actually works. 🙁
Update: I tested it as a user, and the link does not work.
Well, I'm sorry.
Ändrad
1 vecka sedan
🙁 can you share some screenshots?
1 vecka sedan
Hello, screenshots of what, please? I would say that one failed self-exclusion case pretty much demonstrates how this casino approaches the matter. 🙁
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