I honestly appreciate the care you're showing here.
Once we find another admin to bolster our team, things should get better, and I'll have more time to clean up properly! 😀
Thank you, Zena.
For now, I would be tolerant in this case. 🙏
All I can say is stay away from Sunrise you will never get paid out I tried to withdraw $2600 and they said I didn't follow the rules to they kept my money. I recommend Chumba or Luckyland in the US
Well you must have broke a rule for them not to pay you. Maybe you should have submitted a complaint because I will have my 2nd payment today from Sunrise and they already approved my 3rd withdrawal yesterday.
Allt jag kan säga är att hålla sig borta från Sunrise, du kommer aldrig att få utbetalning. Jag försökte ta ut $2600 och de sa att jag inte följde reglerna för att de behöll mina pengar. Jag rekommenderar Chumba eller Luckyland i USA
All I can say is stay away from Sunrise you will never get paid out I tried to withdraw $2600 and they said I didn't follow the rules to they kept my money. I recommend Chumba or Luckyland in the US
I'm sorry to hear that. Maybe you should have made a complaint. I played $300 since March and I did not reverse any pending withdrawals. I thank Casino Guru for helping me get my money I won from Sunrise. Unfortunately you still have to wait it out. I've been waiting since February 02 and it's still not completed yet.
I wish I won $92000. If I did I would never play back or give back 50 thousand. You got me totally mixed up with someone else.
If you did make a complaint let casino guru do what they're best at doing. I suggest you to stop contacting sunrise.
The passive regulator is as when the casino doesn't respond back to casino guru. I had that situation with another casino and I didn't get paid. Sunrise has been communicating. IMO, threats don't get you anywhere.
I don't think $22,000 is considered a extreme loss for a online casino. $22,000 is a large amount to us but is pennies to them. Remember they have players world wide. Stop thinking negative, Think positive! Stop contacting Sunrise and don't make threats, That probably puts you on the back burner. IMO the FBI really doesn't care about your casino loss. Sunrise I believe is not licensed and most importantly let Casino Guru do what they are best at! I hope everything works out for you.
Does anyone know all of Sunrises sister casino names.
I figured out 2 of them. Captain Jack and Lucky legends where I accidentally clicked on Inclave and it automatically registered me. Then I tried to get a bonus and these sites denied my bonus because of my player class. I was never a member of them. They have the same software as Sunrise. Captain Jack I was able to close my account but with Lucky legends they are ignoring me.
Also who and what is this Inclave. How do you get away from that?
Hello there.
I found Captain Jack is part of a bigger group, but not found operating with Sunrise Slots or Lucky Legends.
At least, this is what I found in the review:
https://casino.guru/Captain-Jack-Casino-review
Regarding the inclave:
"Inclave at online casinos is a new login method or sign up at casinos to access the casino site to play slots. Inclave is a technology that provides an advanced identity management solution and ensures that your private information and passwords are securely stored from online threats while allowing easy access to your data.
This technology provides players with a fast, safe, and simple way to store all their passwords in one place. By creating an Inclave account, you’ll never have to worry about remembering your password again when you log in at the online casino next time after your gaming session. With Inclave logins, your passwords are all stored and protected, making your signing into any online casino account more convenient and less stressful. "
The app says:
"The fast, safe and simple way to keep your passwords secure
With Inclave you'll never forget a password again. Log in to all your favorite sites with just two clicks"
Thanks Radka, or automatically join with one click.lol
As for lucky legends I was never remember with them So why am I being declined for coupons. It says the same thing player class has changed.sorry cannot redeem this coupon as it says on Sunrise.
You have them captain jacks is a joke to I’ve tried to send you my screenshots showing the same screens on slots on different days and times the odds if it was random number generator would be in the hundreds of thousands and I mean exactly the same screens on multiple occasions and some winning combinations where it shows 0 payout and it’s happening at lots of online casinos on slots and people are missing it but I showed my screenshots to Aussie gossip sunrise and they don’t even reply so when I send a screenshot it won’t download be it says to large of file even if I do just one i sent a bunch to Radka thru email but don’t know if she got them
Hello Georgey!
I think I got something last week maybe? Sadly without further explanation - many players hope I will resolve complaints or issue via email - once they send me tons of screenshots. 🙁
I possibly might confuse your email with the rest. If so, I'm sorry.
May I suggest another solution please?
Under each casino - in the "Overview section" there is an update feature:

This is the best way to let the proper person know about any issue, update, technical issue you may find.
I normaly serve only as the middle point, this however, is the most direct way.
Radka , This is a conversation I had with a rep at Luckylegends.com
I can offer you one without max cash out or without no playthrough, however, both at the same time no.
Question are you affiliated with Sunrise slots because you seem to have the same software
Yes Jay.
Sharon Aniston is typing now...
I self excluded from them your on the same trail I was on it’s not going to get any better most of these casinos are all the same two or three people but they move from name to name to hide when they don’t do what they are supposed to so if you win big they won’t pay and they will just answer or reply to little issues a friend of mine had 16 at one time all the same just different names and he ran them himself with each one have 10 people or different names it was hysterical then he got greedy and started blowing the money and wouldn’t pay anybody
Radka , Det här är en konversation jag hade med en representant på Luckylegends.com
Jag kan erbjuda dig en utan maxuttag eller utan genomspelning, dock båda samtidigt nej.
Frågan är du ansluten till Sunrise slots eftersom du verkar ha samma mjukvara
Ja Jay.
Sharon Aniston skriver nu...
Radka , This is a conversation I had with a rep at Luckylegends.com
I can offer you one without max cash out or without no playthrough, however, both at the same time no.
Question are you affiliated with Sunrise slots because you seem to have the same software
Yes Jay.
Sharon Aniston is typing now...
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