Stake Casino – generell diskussion (sida 10)

Hello, feel free to describe your situation and I will try to advise you on whether you should file a complaint. 

If you have any problems, feel free to use a translator for your reply.

Let me know what happened.

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Hello, I am a Platinum 2 member on Stake (Username: amitnain1199). I am facing a serious issue with a missing withdrawal of ₹47,499.05 from January 30, 2026.

Stake support provided UTR: 603033357401, but my bank (IndusInd Bank) has officially investigated and confirmed that no such funds have reached their gateway (Bank Ref: 82338683).

Despite being a high-level VIP player, live support (JelenaVE) keeps telling me to 'patiently wait' due to an 'overloaded workflow' without giving any technical trace from their payment processor, Silkpay. I have already submitted my bank statement as proof. I am posting here to get a faster resolution as the bank confirms the transaction never arrived.

It's good that you provided the bank statement because when they have this, they can't argue, right?

Unfortunately, we are unable to investigate before the 14-day time frame passes, so I really hope it will be resolved before that.

Please keep us informed about how it goes. Could you?

Thanks Romi for the support. Stake Finance (JelenaL) has already escalated my case after I provided the unlocked PDF Bank statement. I will keep you posted once I get their final reply

I hope that everything will be resolved soon, then.

We'll wait for your updates here.

Jag vill lämna in ett klagomål till Casino Stake Argentina. De blockerade mitt konto för insättningar i kryptovalutor. Anledningen är att jag lämnade 98 % av informationen, inklusive foton och mina personuppgifter, för verifiering. Jag tappade åtkomsten till kryptokontot av någon anledning, och de ber om de tre senaste insättningarna från det kontot, som jag inte längre har. Det är väldigt komplicerat. Jag har investerat pengar på det där Stake-kontot, pengar som jag vill ta ut nu, men jag kan inte. Jag erbjöd mig att tillhandahålla foton, videor och mycket personlig information för att lösa detta, men de låter mig inte. Jag måste ta ut pengarna.

Jag vill ha den lösningen för pengarna jag satte in och har på det kontot, och sedan kan de göra vad de vill med kontot.

Mitt användarnamn på Satake Argentina:

Hello, I see you made the official complaint request, so from now on our colleagues will take care of you.

I understand the situation is complex; therefore, I will avoid speculation or guesses. Just in case you would appreciate a little talking, go ahead. We'll try to respond, if possible.

I hope your complaint goes well.