2 månader sedan
Hi yeah it’s the first time, ok so I’m gonna submit a complain
SvaraCitat1
Spinanga Casino – generell diskussion (sida 51)
2 månader sedan
I mean, I think 3 days is a little slow, but nothing too bad. With me they paid my withdrawals at the 3rd day, and today I did even receive two withdrawals
Ändrad
SvaraCitat1
2 månader sedan
It is not bad, but it surely could be faster, right?
What payment method do you usually use?
1 månad sedan
I can share my recent experience here. I made 3 withdrawal requests of 500 euros each, on March 7th, 8th, and 9th. I received the withdrawal from the 7th on the 10th. I am still waiting for the other two withdrawals.
SvaraCitat1
1 månad sedan
Hello, thank you for joining us here. Would you kindly also update us once you actually get the money, please?
I guess it should not take long, but still, better to be certain.
1 månad sedan
I received a withdrawal request today for March 8th, only one left :)
SvaraCitat1
1 månad sedan
👏 Keep going! It looks like it's going to be over soon and you can enjoy the money.
1 månad sedan
I received my last deposit request.
Here's my opinion about the casino:
It's a pleasant casino to play at, fast and with good customer service.
But they need to improve the withdrawal request time; 3-4 business days is excessive for a player who likes to receive their winnings and perhaps return to play. And the limit of 500 euros per day is also low.
Aside from these two points, which are important, and if you have the patience to wait, I recommend this casino.
SvaraCitat1
1 månad sedan
Good day to you! I just want to say that you are a truly objective observer to me.
Hopefully, your next casino endeavors will be more pleasant.
3 veckor sedan
Mitt konto blockerades utan anledning efter att jag vann, och andra liknande konton som Fezbet, Allyspin, Malina och Casinia – som är samma plattformar eller ägs av samma personer – begränsades också, allt för att jag vann på olika kasinon.
Jag anser att konsumenten har blivit fullständigt kränkt
Automatiskt översatt:
3 veckor sedan
Did you receive any explanation regarding the blockage?
Have you used some bonuses or played only with real money, please?
Try to provide more details about the situation so our team is able to understand it better.
3 veckor sedan
Hello. Some will say you have to wait 14 days for my money to be deposited to my account. I just want yo clarify, are we talking about 14 BUSINESS days?
3 veckor sedan
It is 14 business days, yes.
1 vecka sedan
Hello i,ve made a withdrawal request since 20/3 and it's still processed , and after daily contact with thir chat all they tell me is not to worry and to be patient.I think that i'm being scammed .Can someone confirm that they indeed complete the withdrawals?
1 vecka sedan
Hi, I know that at this casino, you sometimes have to wait a long time for your withdrawal. So you still haven't received any money? We give casinos 14 days to pay out players, and if they fail to do so, I usually recommend that players file a complaint.
Is this your first withdrawal from this casino?
1 vecka sedan
Its not the first withdrawal but its 22 days
1 vecka sedan
They are constantly lying to me
6 dagar sedan
Hello, I'm sorry to repeat what is not very convincing, but this casino occasionally suffers from very slow or, let's say, long, withdrawal waiting times. So, as Jaro mentioned, the complaint is an option; it might help you feel better once submitted. It means the problem is officially recognized and being watched.
So, will you lodge a complaint? No need to hesitate; don't worry: https://casinoguru-gr.com/parapona/ipovoli 👈
2 dagar sedan
I had previously requested and activated self-exclusion due to gambling addiction. Despite this, the casino failed to enforce the restriction properly.
Specifically:
My account was reactivated without my knowledge or consent.
I received promotional emails and cash bonus offers encouraging me to gamble, despite my self-exclusion status.
As a direct result, I returned to gambling and lost approximately €1,000.
Recently, I managed to win €500 and requested a withdrawal. However:
The withdrawal was cancelled without valid justification.
My account was suddenly closed after the withdrawal request.
This behavior is unacceptable and constitutes:
A clear breach of responsible gambling obligations.
Exploitation of a vulnerable player.
Unfair withholding of legitimate winnings.
kindly request:
A full investigation into this matter.
The payment of my €500 winnings.
Compensation for losses incurred due to the failure to enforce self-exclusion.
I am prepared to escalate this complaint to regulatory authorities if necessary.
I trust Casino Guru will handle this case with the seriousness it deserves.
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