2 år sedan
Om du vill diskutera något relaterat till Slottica Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller något annat – kan du göra det här.
Slottica Casino – generell diskussion
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2 år sedan
Pengar borta 29 dagar. Om och om igen sägs det att det kommer att kontrolleras. Det finns ingen feedback från casinot på Casino Guru. Mycket tveksamt!
Automatiskt översatt:
2 år sedan
Hello,
not sure what kind of feedback would you like to see, since this is your very first post on the forum.
I suggest you have a problem with the pending withdrawal in the Slottica Casino, haven't you?
What has happened, please?
2 år sedan
Jag har ett öppet klagomål här med er. Tyvärr har casinot inte kommenterat. Mina pengar togs helt enkelt tillbaka på grund av tekniska problem. Det hela hände den 13 februari 2022. Hittills har jag inte fått något svar från casinot.
Automatiskt översatt:
2 år sedan
Hello,
may I know why did you switch profiles? Do you have any problem with the original one, maybe?
Is this the complaint you submitted, please?
If so, I'd wait for the complaint team because it seems you breached the rules and they need to investigate first.
The gaming history could help a lot.
2 år sedan
Ja det är mitt klagomål. Jag kunde inte verifiera mitt konto så jag var tvungen att skapa ett nytt konto hos dig.
Automatiskt översatt:
2 år sedan
Hello,
I read your complaint and it seems that you just ignore all the links included in the email received from Casino Guru.
Email verification is done via the clickable link as well, so I assume there may be some technical issue.
What problem exactly did you have with the verification, please?
I'll try to help 🙂
2 år sedan
Tyvärr fick jag inget mer mail. Inte heller i skräppostmappen. När jag vill logga in och klicka på "skicka länk igen" får jag ingen länk för att verifiera mitt konto.
Automatiskt översatt:
2 år sedan
Hello,
may I know why did you switch profiles? Do you have any problem with the original one, maybe?
Is this the complaint you submitted, please?
If so, I'd wait for the complaint team because it seems you breached the rules and they need to investigate first.
The gaming history could help a lot.
2 år sedan
Jag har 2.problem med slottica inte bara att jag "bröt mot reglerna"
Automatiskt översatt:
2 år sedan
Hello,
regarding your unfinished registration here, I'm going to send you an email.
To your complaint: we are now waiting for the casino to join this complaint, so at this point, we have to wait a bit, I'm afraid.
2 år sedan
Hello,
regarding your unfinished registration here, I'm going to send you an email.
To your complaint: we are now waiting for the casino to join this complaint, so at this point, we have to wait a bit, I'm afraid.
2 år sedan
Ja, det registrerade mejlet var: kaiser⋆⋆⋆@web.de men tyvärr får jag inga mejl från dig där.
Ändrad av
Daniel 2 år sedan
Orsak:
sensitive information
Automatiskt översatt:
2 år sedan
cashout pending since 5 days ... account verification is completed , payment method verification complete
cashout still pending ... same response from support no other updates
2 år sedan
I'd wait a bit but keep constantly reminding the chat or support.
As we advised in your complaint:
"We advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint."
1 år sedan
Hello iam not able to complete the id verification in slottica they are rejecting immediately
1 år sedan
Hello iam not able to complete the id verification in slottica they are rejecting immediately
1 år sedan
Hello,
I fear that you have to find out what is wrong with the documents, ask the chat operator, or email the support and then try to provide the documents, or selfies specifically following the demands.
Nobody outside the casino can tell you what is the issue in your case, but something is obviously wrong. So try to identify the problem, then let us know, please.
Ändrad av författare 1 år sedan
1 år sedan
I have tried but when i uploaded the documents immediately they are rejecting it i can even send you the pics that they have rejected
Ändrad av författare 1 år sedan
1 år sedan
Ask the support about he reason, please.
As I said, nobody outside the casino can tell you what is the issue in your case, but something is obviously wrong. So try to identify the problem.
1 år sedan
I want to know whether the slottica website is genuine or not...
1 år sedan
Any chance that we already have that conversation via a Facebook profile? 🙂
If not, it was just a coincidence and I would assume you should read the casino review, check submitted complaints, and browse user reviews.
The according to our review and history of complaints, the casino is questionable. To learn more about how to play in questionable casinos, kindly browse our fair gambling codex - Recommendations for players playing at casinos not classified as 'fair' or 'fair and safe
I checked your complaint and it seems that you have to try to solve the problem with the casino until these 14 full days run out. 🙁 May I know when did you submit the withdrawal, please?
Anyway, I would ask the support about what seems to be wrong with your document. Can you try that?
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