Sharkroll Casino – generell diskussion (sida 2)

From my perspective, the worst thing is that I kind of understand that chat operators truly have limited options, because they are not directly connected to the finance team or any other teams.

Of course I get it solves nothing and the experience is not good at all.

Mina pengar gick till ett bra ställe, jag har redan vunnit många gånger på casinot och jag kan bara rekommendera det.

Hello, sounds wonderful! You know, I just banned a group of fake profiles from Hungary promoting this casino quite aggressively with multiple accounts created, would you be so kind and share your withdrawal history here with us? Blur anything personal, of course. Just to see if we can count on some feedback here. Much appreciated.

Thank you very much in advance. 🙏

Ett bra online casino med ett brett utbud av spel och snabba utbetalningar. Gränssnittet är enkelt att använda och bonusarna är attraktiva, även om omsättningskraven kunde vara lägre. Sammantaget ett bra val för onlinespel.

Great. 

So when it comes to bonuses, what do you consider to be high wagering requirements? Which games from which providers do you play most often?🙂

Hey guys, joining this thread here, I have been playing in this casino for fun. Want to see whats going on.

Hello, could you share some of your experiences with this casino? I think it might be helpful to other players as well.

What was your experience like playing here? 😉

I usually play P&S slots, cashback system is fair and correct comparing to other casinos. They have a weekly lossback and Monthly Reload to get some of the money back.

Definitely advised to check the terms and conditions for free spins and bonuses before you use them.

Deposits are easy, I use crypto mainly but Card is good too went through in 1 min.

Withdrawals are a bit lower than the rest of the casinos but always arrived. If you can not withdraw for some reason they always put a comment like wager 400 USD more, or you played wrong games play that game etc. It feels there is a personal touch to it, which is good.

Thank you so much for the information.

I really like how you described it—both the pros and the cons.

So there’s room for the casino to improve, but if it’s as you described, I think it’s manageable.

When you say you need to check the Terms and Conditions for bonuses, I definitely agree—did you have any issues with a bonus? 🙂

Didn't have issues with the bonus, just pay attention if on what's written in the terms like maximum 2 USD per spin, than don't go above.

Also it was enjoyable, I like good quality slot games.

And what slots do you play most often?

Sick games … in a world where nuclear war could happen it would take a money hungry human to develop a slot game using nukes. And to make it worse it has the Antichrist trump on it … grosss

I do not follow properly I think.

How casino can is involved in what you are writing?

Isn't it a game provider who makes games?

The casino has option for self-exclusion when you set it you will surprised that no happened it was only 24hrs timer until takes affect and in this maybe you change your mind and keep loosing more money. Which is really 👎 bad

Casinot skriver i recensionen att deras kundtjänst är tillgänglig, det stämmer inte och bonusarna stämmer inte heller, de ljuger massor! Kundtjänsten är en robot som ber kunden att kontakta casinot via e-post, de kan inte hjälpa till! Detta casino svarar inte på e-postmeddelanden, de ignorerar det helt enkelt! Bonusarna de annonserar är inte sanna eftersom de beskriver X bonussnurr, sedan när du börjar hoppa kraschar sidan alltid, det är helt felaktig, dålig sida, jag tror inte ens att det finns några spelare här, jag provade detta casino på flera enheter, det är en hemsk sida av dålig kvalitet som du borde undvika, det är ett skämt, jag förstår inte ens hur det kan finnas ett betyg för ett hemskt casino överhuvudtaget, vilket är en riktigt dålig, ohanterlig sida utan 0! Du måste fortfarande öppna den, gå till profilen så ser alla vad jag pratar om, registrera dig inte ens, ingen är onödig.

Hello. Have I understood correctly that self-exclusion at this casino takes effect within 24 hours, or did you mean something else?

If we’re not talking about an immediate "panic button," then 24 hours sounds relatively quick compared with some of the experiences shared here on the forum. We’ve heard from players who waited weeks or even months, although those delays certainly shouldn’t be treated as a standard. Just saying.

Self-exclusion option if it is available should take affect immediately, you only choose the period which it depends.

Okay, fair enough. Thank you for explaining. From what I understand, you couldn’t reach customer service, and the part about bonuses seemed to be more about games crashing than the bonuses themselves. Please correct me if I’ve misunderstood.

If there’s a specific situation you could describe, or a screenshot of your conversation you’d like to share, that would help. I understand your overall experience was negative.

For example, a chat operator, or a chatbot, may not be able to deal with every issue, so referring you to email support can make sense. But if you sent emails and didn’t receive a response either, I can see why that left you frustrated. Sometimes, though, it also depends on what the email was about. As I said, the more details you can share, the easier it will be for us to understand the whole picture.

It’s helpful to know you tried the site on several devices, but I’m also wondering whether they were all using the same internet connection. In my own experience, sometimes switching to mobile data on my phone works better than using Wi-Fi on a PC or tablet. Did you happen to try a different connection too?

Yes, that’s why I asked. What you’re describing is a panic button: you press it and access to your account is blocked immediately. The other options you mentioned don’t take effect straight away, so that’s why I thought a response within 24 hours sounded quite good. 🙂

Most if the casinos try to delay self-exclusion or account closure to let you lose more before they say goodbye 👋