RealSpin Casino – generell diskussion

Om du vill diskutera något relaterat till RealSpin Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller något annat – kan du göra det här.

Did anyone manage to get there account closed I've asked them to close my account due to an addiction problem but they are completely ignorant to the request I've emailed them I don't no how many times I've pleaded with live chat but nothing they don't care

Hello, I don't like to hear situations like this happening to players because it definitely shouldn't be, and casinos should take such things responsibly. 

But I've been looking at the casino's safety index and I would say that if it's that low I'm not surprised and I've seen an open complaint which is similar to what you're writing.

So if you've tried a few times, I'd probably go ahead and open a complaint and our team will try to help you, but I don't know how it's going to work out.

Do you think you'll go for it?  

Det är bra att veta hur det här kasinot är och vad som är ännu bättre är att jag hittills bara har satt in och spelat €10 här. Jag kommer nu att lägga detta casino på min personliga svarta lista.

Det som verkligen förvånar mig är att du skriver att casinot har en falsk licens. Allt ser så verkligt ut när jag klickar på bannern och omdirigeras till tillsynsmyndighetens hemsida.

Dessutom är casinot också noterat på AG och hyllas mycket där. Men AG har förändrats så mycket till det sämre att du inte längre kan lita på sidan alls.

Tack, jag hade nog lämnat en massa pengar där om jag inte hade gått in på din sida och sett det.

Min sista kommentar behöver inte godkännas, den är löst. Jag såg precis att du har listat casinot trots allt.

I have moved all your posts here, so there is no misunderstanding for other players among the forum and can see all the information you have provided about this casino, because they always could be helpful to someone else.🙂

Regarding the fake license. Our data team checked this information recently, and unfortunately they really found out that the license is fake, and I can also see that this casino is pretty low-rated, so how would you rate your overall experience?

You can even write your own user review here if you wish.

Do you think you will play there again?🤔

Hej, ok tack 🙂 förlåt för röran med mina kommentarer.

Jag kommer definitivt aldrig att spela på detta casino igen. Jag bad att mitt konto skulle stängas igår och väntar på svar. Av det jag läst här kan det ta lång tid.

Jag fick följande svar från Antillephone:

Det gör mig bara väldigt arg att en annan mycket välkänd plattform hyllar detta casino och till och med nämner i sitt rykte att casinot har en pålitlig licens. Precis som Cssino kommer jag aldrig att besöka den här plattformen igen 😂

Du har min största respekt för din tid och all forskning och för att du öppnar våra ögon på ett ärligt sätt. Tack! Casino Guru har ofta räddat mig från potentiella problem på tvivelaktiga kasinon.

För mig hade det totala betyget varit en sund mellanväg. Insättningar fungerar utmärkt, slots går smidigt. Men den falska licensen och åsidosättandet av spelarskyddet gör det totala betyget negativt.

It makes me really happy when I read your words! Thank you very much for those.

It is our goal to help players like you, so it is really nice to see that we are achieving it.🙂

Yeah, it is totally understandable that you don't want to go back. Maybe don't wait for them to close your account, but just don't visit the site anymore. Usually casinos act promptly only when the reason for closing is because of gambling issues, you know, so you really might be waiting longer.

I would also like to stop at the point you said that some "very well-known platform praises this casino and even mentions in their reputation that the casino has a trustworthy license"—could you tell us more regarding this?

Snälla berätta bara sanningen :) ja det gör du och du gör ett bra jobb.

För mig är casinot avskrivet och jag kommer inte gå dit längre, oavsett hur lång tid de tar på sig att stänga kontot och om de gör det eller inte, jag bryr mig inte, de kommer aldrig att se mig där igen.

Kasinot annonseras på Askgamblers. Där rapporterar de bara positiva saker om casinot och påpekar att casinot är fullt licensierat och reglerat. Vilket inte är sant och jag tror inte att det är rätt. Spelare vilseleds med falsk information, vilket inte borde hända, och det får plattformen att se totalt tvivelaktig ut.

Alright, I understand now. Thank you.

Have you got any other favorite casino, perhaps?

Hopefully there won't be any problem for you to pass the verification so your withdrawal can be approved, then.

Did you provide all the required documents in the right format and of good quality?

It is very important because otherwise they will ask you to send them again.

We give casinos 14 full days to proceed with the payment, so let us know how it goes and if our help is needed.

Hi, I was looking at the fact that the casino has a disastrous safety index and I don't know what to think about the whole situation. 

As far as verification goes, it's standard procedure that you have to verify, so nothing seems strange to me so far. If you manage to verify then you should be able to get the money out but I don't want to guess how it will go. 

So I would definitely send the casino the documents they require and see if you go through the process successfully first. 

Will you do that?

Hi there, realspin are refusing to process my withdrawal. I have been waiting 4 days and nobody is willing to give me an update. Is there anybody who can help me?

Hey, what makes you think the casino refuse your withdrawal? Is it still pending on your account? The casino hasn't told you why you're waiting at all? What payment method are you using? 

Sometimes players have to be a little patient before they get their money and before the withdrawal is processed, sent and gets to you. 

So please note that we give casinos 14 days to sort this process out and when the time is up and you have nothing, then you can contact us and we will try to help.

Will you hang on then? 

I can't get enough of the Sweet Bonanza game! The colorful graphics and fun features make each spin so exciting, and the chances to win big keep me hooked every time I play.

Do you play it only in this casino or somewhere else? Do you like Pragmatic Play games overall? 😀

Jag har också begärt ett uttag och de säger ingenting, bara att vänta på bearbetningsordern.

Ok I have a complaint started .... I have been emailing them and there sister site hotbet they both refused to close accounts .they both advertised setting limits on the customers requests these 2 casinos both work of the same strategy they won't set limits or payout till after 5 working days in the hope you play your winnings away I decided to look more into them before I keep my complaint going .. the more you win the longer it takes to payout I have saved every conversation with both sites and kept all correspondence from them it's identical to the word all prewritten rubbish when I find out more I will be reopening my complaint so everyone can see the scam site

Greetings, in that case you will probably have to wait. How long has this whole process been going on? Did you also need to verify or not? 

Let me know.

Well, I wonder what our team will say when you reopen the complaint. 

Anyway, why don't they want to close your account? Are they trying to convince you not to do it or are they asking you some questions about the process? Do you still have some money you are waiting for? 🤔