Rakoo Casino – generell diskussion (sida 2)

You're right; accuracy in information is crucial to make informed decisions. It's helpful to correct misunderstandings without being rude.

It's definitely suspicious when a majority of reviews come from newly created accounts solely for giving positive feedback. It could be an attempt to boost the casino's reputation. I'd advise proceeding with caution and doing further research before making any decisions.

Hi, we check things like this and always when user reviews turn out to be fake, we treat them as such. Sometimes it takes a little time for a pattern or something relevant to emerge for us to make that decision. However, we are careful about this and try to make sure that only user reviews that are unbiased are always accepted. 

It is certainly not pleasant to go to such situations where false information would be spread. However, I think that despite what players write here, everyone can make some kind of an overview of the casino. It's also nice to look at players' complaints sometimes, because it can be a good source of information. 

Anyway, do you have any experience with this casino ? I saw that you wrote about wagering and bonuses, so it looks like you've done some research or played here before. 

Correct, and I agree that it is always good to do some research. If players want to boost the casino's reputation, we will always find out and the reviews will be removed, as we try to keep them honest at all times. 

I completely agree. Upholding the integrity of reviews is crucial for maintaining trust and credibility.

I agree. Have you ever thought of a user review for the casinos you like to play ? I know we've talked before and you mentioned some of your top casinos. Do you think it could be useful for other players as well ? 

Absolutely, I've considered it. Sharing user reviews of my favorite casinos could definitely help others. Thanks for the suggestion!

Its a good one for sure

Any specific aspect you'd like to share more about with us? Don't hesitate! 😉

Jag begärde två uttag från kasinot. Båda via krypto, båda till samma adress. Det första uttaget kom utan problem efter några minuter.

Den andra utbetalningen har inte krediterats till min kryptoplånbok på 10 timmar nu. Normalt görs något sådant inom några minuter.

Jag hoppas verkligen att Casino kan hjälpa mig här.

Hi, how is the whole case, is your problem still persisting or have you got your second withdrawal ? Did the casino say what the issue is ? 

Let me know so we know what situation you are in. 

Jag fick pengarna. Bra support från casinot, rekommenderas varmt!

Great news indeed, thank you. How long did you need to wait at the end?🤔

If you wish to write a review for this casino, just use this link, please.

Jag fick vänta ca 12 timmar. Jag har fortfarande en öppen fråga till casinot, varefter jag gärna kan skriva en recension.

Feel free to write us a review and let us know how it turned out. I hope for the best. Fingers crossed. 😊☘️

Hittills har jag blivit ignorerad... både av livechatt och av min VIP-chef. Det är synd, det hade börjat så bra i kasinot.

Not much for a VIP... 🤔

Well, crypto payments are so easy to fulfill, so in common sense, the "best" spot for delays is obviously in the casino's hands. When this occurs, however, I would try to keep the players informed, minimizing stress or space for speculation is key to success.

I hope you'll get at lest a decent update very soon.

Jag har redan fått min utbetalning.

För närvarande begär jag en återbetalning av insättningar eftersom jag satte en insättningsgräns som togs bort i förtid av min VIP-manager och som ett resultat av detta kunde jag göra insättningar och led en förlust.

VIP-chefen bekräftade att jag skulle få min återbetalning inom en vecka. Men nu får jag inga svar, varken via e-post, WhatsApp eller livechatt

Please keep us informed if you receive the refund. We'll wait for the outcome here, and if you need our help, do not hesitate to get in touch.