9 månader sedan
Om du vill diskutera något relaterat till Mr. O Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller något annat – kan du göra det här.
Mr. O Casino – generell diskussion
9 månader sedan
I created an account last month and played the ten dollar welcome bonus and won. Afterwards I was told I needed to make a deposit in order to withdraw so I did! Ofcourse it went through immediately so I made my first withdrawal attempt and immediately got an email that it went through and was on its way. A few minutes later I got an email that it was rejected fast forward it’s been a month and day after day they deny my withdrawal requests. I just want my money back so I can be done with their scams and lies. 
9 månader sedan
Hello. Have you tried to contact them, so they can explain the situation better, why is the withdrawal being rejected? In my opinion it is always good to ask the support about these kind of issues, before doing any conclusions.
Anyway, if the problem continues, I would recommend you to submit a complaint, which is free of charge, and you can do it easily just by clicking/tapping on this link. Also if you like to have some more information about how the whole process is being done, here you will find your answers. Please let us know, if you decide to go thru with submitting the complaint.
1
9 månader sedan
Yes I have talked with customer service so many times. Almost daily. But even with money on my account that I won, even after making a deposit, they denied my withdrawal request 11 times. They would tell me to request a withdrawal then less than an hour later they’d reject it. Now when I try to log in it says user restricted. So I’m guessing now they’ve blocked me. You know, I play probably ten casinos faithfully, stake.us modo, Zula, McLuck, luckland where I make deposits and withdraw consistently so mro is just another new booty whose lost all credibility.
9 månader sedan
Hello and thank you for your reply. I can see that you have successfully submitted a complaint 👈 here with our team. They actually need to specify few things, so please kindly answer them, just by clicking/taping on the link above. Let's see how the casino will react and cooperate after the intervention of our complaint team.
9 månader sedan
Yes I just read it and immediately responded. Thank you so much.
2
9 månader sedan
Hey there!
I checked on your complaint and could not see the update in its thread. The timer also says "waiting for player"
Just to spot potential bugs or system failures, may I ask how you responded? Did you send an email, or use the link from Romi?
I hope nothing went wrong, but I prefer to be cautious.
Thank you very much in advance. 🙏
9 månader sedan
Yes I responded by email using the link provided. 😌
9 månader sedan
I clearly comprehend, and therefore I assume that you have also answered Veronica's questions. If not, you know that you can do so in the complaint thread, to shorten the investigation time.
I'll keep my fingers crossed for you and a fair resolution of the whole situation. 🤞
2
9 månader sedan
The casino has responded and offered me this resolution. I truly appreciate Casino Guru for giving us a voice and not allowing places to take advantage of players like me. Thank you so much.
9 månader sedan
I would like to share that MrO has paid me today. Thank you guys so much for your prompt replies and attentiveness I truly appreciate it. And I appreciate MrO for paying me.
9 månader sedan
Hello, I'm so glad you managed to get your money and everything turned out well in the end. It always makes me happy when things are resolved positively and everyone is happy. 😊🎉
Also, you're welcome and we're always pleased to help you if there's a problem in the future.
Anyway, I hope that nothing like this will be necessary and the experience will only get better.
Nevertheless, will you continue to play in this casino or will you find another one sooner? Maybe one more question, if I may know, how long did the whole withdrawal process take ? 🙂
1
9 månader sedan
Hello, I'm so glad you managed to get your money and everything turned out well in the end. It always makes me happy when things are resolved positively and everyone is happy. 😊🎉
Also, you're welcome and we're always pleased to help you if there's a problem in the future.
Anyway, I hope that nothing like this will be necessary and the experience will only get better.
Nevertheless, will you continue to play in this casino or will you find another one sooner? Maybe one more question, if I may know, how long did the whole withdrawal process take ? 🙂
9 månader sedan
I won’t be playing at the casino. The process took a month and 3 days… From Jan 12th 2024 til yesterday. I’m gonna go back to the ole faithfuls. Stake.us, LuckyLand, Modo.us, Mcluck, - they all pay out faithfully!!! There’s never any hang ups.
1
9 månader sedan
Sure thing!
I'd say why waste time somewhere you can't no longer feel comfortable enough?
Good luck to your gambling activities. ✨
8 månader sedan
Mr. O Casino slots are rigged. I dare anyone to tell me differently. I won on my very first time. After that I played 12 more times (deposits on all) and have never won again. You can absolutely FEEL how rigged they are when you play. Its so obvious its uncanny. YES...I should have stopped after maybe 3-4 times but I just thought maybe I was having an unlucky spell but I am absolutely convinced THIS casino messes with the reels. I will never ever go back there. NOW they have a new Casino called Eternal Slots. Im telling you...SAME THING!!!!
8 månader sedan
Hi and thanks for your casino experience. I think I would have gotten over it pretty quickly if I hadn't won so I wouldn't have lost more money.
I hope this experience doesn't happen again and you have a better session. Of course, if you think something is wrong, you know you can contact the us.
7 månader sedan
i am playing on mr o casino and i have 1,088$ balance but it wont let me withdrawal
7 månader sedan
Hey, did the casino also tell you why it's not possible for you to withdraw money ? Did you play with the bonus ? Do you have a verified account ?
Let me know where you stand and if we can help you. 🙂
3 månader sedan
This casino is a joke. Hidden rules in order to withdraw 30 dollars is unbelievable. Hopefully they will be shut down in the future. Never had any issues with Chumba..big wins, fast payouts and I get free sc anywhere from 15 to 100 weekly with no hidden exceptions. Mr O blows the big one!!
3 månader sedan
Hello, could you please say a little more ? What hidden things does the casino have and why it didn't want to pay you money ? Can you explain that to me please ?
