3 år sedan
Hello again,
I don't have this problem, the agent always shows up after couple seconds.
Mad Money Casino – generell diskussion (sida 4)
3 år sedan
Can you try it now? 2 days and i still cannot get them 🙁
3 år sedan
You are right, I receive the same message... Weird... Until now there was always someone. For how long do you have this problem? Because yesterday I was able to connect with an agent.
3 år sedan
If i count well, its about 15-16 hours. I tried first at yesterday 23:00PM CET.
3 år sedan
This casino has too many problems to fix if you want my opinion. I will submit a complaint today because it has been 4 weeks i am waiiting on my withdrawal to be paid out.
3 år sedan
Live Chat now its working 🙂
SvaraCitat1
3 år sedan
Hello mrmileena, as I see it, is a long process and many days have already passed. I agree with you and can see that you have submitted a complaint, what is reasonable. I keep my fingers crossed and please note that our colleagues from complaint team are a little busy these days and the weekend is just starting, therefore thank you in advance for your understanding.
SvaraCitat1
3 år sedan
Hello Magda,
It's alright I can wait, I'm a very patient person, as you can see with this casino lol
3 år sedan
You wait for bank transfer or e-wallet?
3 år sedan
I wait through bank but I have also been telling them for 2 weeks that they can pay on skrill or neteller but until now, nothing has been done. The complaint is in process... If you have won, I don't want to be negative but you will wait long until you get your money, I have been waiting for a month.
3 år sedan
Hello,
Yeah everything is fine, i just made a withdrawal now. 🙂 Waiting for it to receive.
3 år sedan
So, we will wait for your confirmation that the winnings have arrived then 🤞😉
3 år sedan
2 days and still in progress, made it via Skrill 😀
3 år sedan
It's awesome that you're still smiling! 🙂
3 år sedan
Still waiting for the withdrawal since nov. 28 🙁
3 år sedan
I have been paid last week I think after more than a month. I had to submit a complaint to be finally paid.
From this moment, I am not playing on the casino anymore, I don't want to wait for a month. I found myself another one which paid by bank in the next hours.
SvaraCitat1
3 år sedan
Hi and thank you for your update, don't forget to let us know if nothing happens till next monday. And in positive case as well. I hope it will be asap. 🤞
3 år sedan
I am waiting since 14.11. I don't want to discourage you but probably you will wait longer than 20 days.
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