ForumCasinonLunuBet Casino – generell diskussion

LunuBet Casino – generell diskussion

9 månader sedan av mcclane2020
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1587 visningar 15 svar |
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9 månader sedan
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9 månader sedan

detta Lunubet Casino har riktigt långsamma behandlingstider för uttag. mitt första uttag tog 3 dagar och sedan tar det andra också 3 dagar. Jag mailade dem två gånger och frågade varför det andra uttaget tar 3 dagar, men de skickade mig sina regler för att läsa igen. de sa att när jag har registrerat kontot i casinot så accepterar jag reglerna och villkoren. de har inte för avsikt att betala ut spelaruttag snabbare. de väntar bara på att spelaren ska förlora sina pengar och uttaget och förlorar också de vinnande pengarna.

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mcclane2020
9 månader sedan

Hi, I wouldn't see any problem with that to tell you the truth. There are many casinos where withdrawals take much longer and three days is pretty good. For example, we give casinos 14 days to sort out the whole withdrawal process. 

However, if you feel that it is too long for you you can still make a change and play somewhere else. 

If I may know, what payment method do you use to withdraw money ? 

mcclane2020
4 dagar sedan

Did you get your money ?

2 dagar sedan

Anyone else problems with withdrawing .

DOGAN19077777777772
2 dagar sedan

I can see in your complaint that you experienced some delay with your withdrawals. Right?

So, how is it going now, though? You wrote that they paid you three of them, and you're waiting for the next ones.

Please keep us updated regarding this.


Romi
2 dagar sedan

hello, the 3 withdrawals have been paid out. after a lot of emailing and online chatting. i now have 3 new withdrawals open. of 4000 euros. and a balance of 7500 euros.


i was promised that the new withdrawals will be in my account within 72 hours.


i see this as an opportunity for lunubet to prove that they are reliable.


that is why i want to keep this case open for the good of both parties.


i will give a daily update on how it is going.


of course i have made screenshots and videos of this.


i also want to mention that i am still concerned about my account security because of the email password reset from lunubet which i did not ask for.


so i am monitoring the situation


thanks for your time.

DOGAN19077777777772
2 dagar sedan

Hi!

Sorry for stepping in. I just wanted to let you know that you should notify the casino right away that you received a confirmation of your unexpected password change request. Additionally, since that email password might have been compromised, I would think about changing it.

Additionally, I would not expect the casino representative to address your concern here, so I suggest you reach out to them with haste.

Regarding the complaint, I do not believe it makes much sense to keep it open indefinitely. We give casinos 14 full days to process payouts, as you most likely noticed. Now that the first three withdrawals have been paid, keep "complaining" because that is the goal of the complaint; it is very ineffective to keep it open because you just submitted next requests. Kindly do not be shocked if the complaint is closed.

However, we will gladly monitor the situation here with you. What do you say?

2 dagar sedan

Hi , thank you for you reply.


I don't want to complain to be closed.

Like i mentioned before , i see this as an opportunity for lunubet to prove that they are reliable.


that is why i want to keep this case open for the good of both parties.


Thank you.


I will post herr every day the status.


Thank you very much.

2 dagar sedan

I did let the casino know about thr email i got. About the password reset they didn't reply yet. Is i sad i don't want this topic to be closed till i got all my withdrawals.

2 dagar sedan

I can see in your complaint that you experienced some delay with your withdrawals. Right?

So, how is it going now, though? You wrote that they paid you three of them, and you're waiting for the next ones.

Please keep us updated regarding this.


2 dagar sedan

Hi ,

Yes , i will keep updating every day.

I had 3 new withdrawls which 2 of them are paid now. And 1 is still pending.i made again 2 new withdrawls so i have 3 withdrawls waiting to get approved now. Total off 4000 euro's and my balance is at the moment 5000 euro at lunubet , aside the witdrawels.

DOGAN19077777777772
23 timmar sedan

Thank you for keeping us informed about everything.

I hope that everything will be resolved soon. It really looks like the intervention of our complaint team won't be needed at the end. What do you reckon?

Let's keep the money coming. 😉

Romi
22 timmar sedan

Hello ,


I hope so. But i am waiting till all is paid out. Only then i will trust it . So a little to early to be positive. But like i said i will keep updating. At the moment no payouts yet for the 3 last withdrawals.

DOGAN19077777777772
1 timme sedan

Sure. Let's wait and see. I am keeping my fingers crossed.🤞

Have you used the same payment method for all of them, by the way? 🤔

31 minuter sedan

Yes, i did use the same payment method.

They should be today on my account.

I will keep you updated. My balance is now 7344 euro .

24 minuter sedan

I’m absolutely loving the Cash of God game at LunuBet Casino! The immersive gameplay and special features keep things exciting, and each round brings a new thrill with the chance to unlock big wins.

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