1 år sedan
Om du vill diskutera något relaterat till LuckyDreams Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller något annat – kan du göra det här.
LuckyDreams Casino – generell diskussion
1 år sedan
Hello
Be carefull this Casino its horrible
i try cashout 57€
yesterday with freespins gift wins and waggering ,after i have 57€
i want cash out but Lucky dremams cancel the casino need proof of Bank from.September
But why? i havent make deposit yesterday.
This casino try all to not Cashout wins
2 day ago, i win in Rocketplay casino
My cashout was 30min at my mifinity account Thats Great
But lucky Dreams its Shit Casino
Be Carefull
Ändrad av författare 1 år sedan
1 år sedan
Hi there,
I think that you missed the current casino rating, am I correct? I'll help you with that 2,5 points out of 10 - more details here. 🙁
Well, you should be more cautious next time you chose a casino to play in, I dare to say.
Would like to explain why the casino asked you to provide a statement from September, but sadly I didn't get it either.
Have you asked the casino for a reason?
Honestly, I would provide that statement, do my best to withdraw the whole balance, and then I would go to a decent DE-licensed casino instead.
I hope you'll be able to collect the winnings🤞, but if you struggle, let us know.
We should consider a complaint. If you want to be prepared, learn more about the whole complaint process here.
Ändrad av författare 1 år sedan
1 år sedan
Hej Radka
de sa att de behöver det som bevis
Även om jag har förklarat för casinot att det gamla kontot har avslutats
när jag frågade varför du behövde mina gamla kontoutdrag för att betala ut mitt myfinity-konto
Jag fick höra att de behövde det av säkerhetsskäl
Jag borde skriva till min gamla bank, de borde skicka mig utdrag från september, vad löjligt
Jag måste vänta 1-2 veckor tills min gamla bank skickar mig kontoutdragen och först då får jag min vinst på 57 €?
Ett så dumt casino
Första gången jag vann hundratals euro ville jag ta ut det
fram och tillbaka till min bankskärmbild hittade de alltid ett problem tills jag spelade bort min vinst igen som frustration
På Lucky Dreams har jag nu raderat mitt konto
ett mycket komplicerat casino
För några dagar sedan vann jag på Rocketplay Casino
Jag gjorde ett uttag till myfinity-kontot och efter 30 minuter fanns pengarna på mitt konto
utan en massa problem, utan komplikationer.
Automatiskt översatt:
1 år sedan
Hello,
If I were you, I would probably sacrifice those €57 too, not worth dealing with such a casino anymore. Thank you for sharing your story though, I hope that in the future, it will help other players to make good decisions and stay away.
Have you already found a replacement or maybe you're taking a break?
1 år sedan
Hej kära Radka
Tack för ditt svar
Som sagt, jag spelar just nu
Rocket spela kasino
min utbetalning överfördes till mitt myfinity-konto efter cirka 30 minuter och det var inga problem
Inga problem
Ett uttag utan problem
N1bet Casino var också bra
Inga problem här heller
raketspel
Och N1bet Casino efter verifiering
utbetalningar inga problem👍👍👍👍
Automatiskt översatt:
1 år sedan
In this case, you may consider writing your experiences in the Rocket Play Casino thread instead😉.
Have a great Sunday!
1 år sedan
Jag hade inga problem med att dra mig ur
Ändrad av författare 1 år sedan
Automatiskt översatt:
1
1 år sedan
Which payment option would you recommend to fellow players from Germany? 👌
1 år sedan
any know Lucky Dreams casino?? I done wagering and kept played won up to 5k and made withdrawal after gone through verification things for ages, then nearly 24hrs later my withdrawal been rejected and informed me that I bet over betting limit while on bonus..
The things is all casino online I’d been playing CAPPED bet limit and restricted ineligible games while BONUS, it’s like when you changed bet $ to amount that over bonus betting limit games will stop and pop up on screen show that you’re off bet limit..
that’s good for sometimes you make mistakes accidentally bet . I believe happened with everyone before too sometimes betting changed by accident and take a while to realize.
yeah back to Lucky Dreams casino. I played during wagering i did high bet $10 sometimes but not all times because I didn’t know there’s bet limit, just knew afterwards after my withdrawal been rejected that Bet Limit wagering is $8 .
I was playing like No idea until done wagering and still kept playing for a big while until my balance $5000 that I won, I was happy processing withdrawal, I followed the step and done verification and informed by customer support that money should be in my account within 24hrs. And 24hrs later withdrawal Rejected.
Lucky Dream just not pay me , not even what I won after wagering thing done also I won 2 times major jackpot around 2.5k after done wagering long ago too not been pay.
if anyone have suggestions to me please?
1 år sedan
Hello.
Allow me to quote from our Fair Gambling Codex first:
The maximum bet rule is an industry standard in online gambling used by casinos to protect themselves against bonus abusers. Therefore, casinos feel confident about using this rule and checking the betting history of players who have played with a bonus and asked for a withdrawal.
Most casinos don't technologically enforce their max bet rules. This means that the players are able to place bets higher than they are allowed to according to the Bonus T&Cs, so they have to carefully watch their bet sizes themselves.
I'm sorry to say that but this is how it usually works.
Our position hoever says:
If software enforcement is not possible, each case should be judged separately, so that only players who have broken the rule knowingly and systematically to gain an advantage are punished.
Thus I hope we will help you out with the complaint if that is possible!
1 år sedan
I requested full bet history and got it , I checked I did rise net when I thought waging done , I accepted my wrong. But if really look into my bet history Not look like someone abused bonus at all, even if check back on my history since I played casino.
I can send you copies of bet history if you like?
but now I’m sending you last 2pages of my last played which is done wagering n passed that point long time ……
you can see that I was bet normal but just only moved around betting up n down until I put bet up by accident realizing when got free spin and it was good payout so I kept that bet because wagering done long time ago anyway.
If you can see i won on ElvisFrog that last page it’s last game I played and got Nothing to do with bonus things , casino must pay me out on that at least you knew what I mean.
its right that lucky Dreams not restricted or Cap on amount betting on bonus, but it doesn’t mean they can let’s players keeping player without any knowledge that they will end up nothing absolutely nothing because casino will not pay them whatsoever.
1 år sedan
Hi!
I'm glad you managed to get the history, make sure to send it to Nick, please.
I do not need that - thank you, yet it is crucial for the complaint, speaking of wich, let's now see what comes next.
As stated, the Complaint Team judges such cases individually - so should the casino.
1 år sedan
I’d been waiting for nick to reply about my case many days now. Can you please check on my complaint please?
Thank you appreciated.
1 år sedan
I see that Nick has asked you to forward the evidence to his email address. I assume you did so, so we will have to wait and see how the situation develops.
Is it possible to update us further please ?
1 år sedan
Yes. Thank you jaro.
1 år sedan
You're welcome, and I hope everything can be sorted out fairly. Fingers crossed. 🤞🤞
1 år sedan
This Casino do not payout winnings, I just filed complain here at Casino Guru, hopefully they can help me out.
1 år sedan
Hello.
I tried to find more clues in your complaint and I must admit it sounds like a horror to me. 🙁
At this point, please inform Petronela further. It is your turn now.
I really wonder whether there is a reasonable explanation for those obstacles. Share some details even here on the forum if you don't mind.
1 år sedan
luckyDream is really bad.. Not pay my winnings $5k too.
