Lucky Circus Casino – generell diskussion

Om du vill diskutera något relaterat till Lucky Circus Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller något annat – kan du göra det här.

Mycket framgångsrikt casino enligt mig.

I allmänhet tycker jag att Dama. NV kasinon är vanligtvis väldigt pålitliga!

Jag älskar det 🫡

Jag hoppas att ni alla mår bra kära Daniel, länge inte ses🫡

Är Radka fortfarande på Casino Guru?

Bästa hälsningar

We're glad you're enjoying the casino and that everything is as it should be. 

Of course Radka is still a part of the team and she will surely get to you. 

Hope you are enjoying yourself and doing well. 🙂

It’s always a bit of a thrill to discover new ones that live up to the hype! It's been a while since I’ve caught up with Daniel and Radka. Hope they’re both doing great! Looking forward to more discussions here. 

And we look forward to reading your posts, always.

If you have any new experiences with this casino, please share them at any time.😉

Hej allihop, jag har en fråga - kanske någon känner till mina erfarenheter eller har upplevt något liknande i detta casino. Jag har spelat i detta casino i cirka 6 månader och har kunnat göra regelbundna insättningar och uttag. Utan några större problem...och plötsligt försöker jag logga in och får meddelandet "mitt konto har avaktiverats"...när jag frågade livesupport efter några minuter fick jag bara svaret "det är ett ledningsbeslut och jag kommer inte få någon mer information"...även efter att ha frågat flera gånger fick jag inget svar från casinot på varför mitt konto blockerades...har du någon aning om vad som kan vara fel?? Jag hade inget uttag på gång, och jag gjorde inte heller något annorlunda när jag spelade än tidigare...Jag kan verkligen inte förklara det och skulle bara vilja veta vad jag gjorde för fel..

Hey!

This is precisely why I have a hard time understanding why casinos use just the phrase management decision without at least a basic hint. in my opinion, your honest interest in knowing what you may have done wrongly proves this is not the best way to close someone's account.

If I may present my experiences, such quick cuts take place when the player has been "found guilty" of fraud.

It is not unusual for casinos under such circumstances to completely evade any explanation; therefore, providing explanation results in questions, and answering questions would lead to revealing the system by which casinos detect fraudsters.

Has any money been voided? I hope not!

Did you also get engaged in sports betting, perhaps?

I just want you to know that it may also be a completely different situation, and I fear we will never find out unless the casino tells the reason.

Jag gjorde en betalning via EPS och ett fel uppstod i slutet av transaktionen. I alla fall debiterades pengarna från kontot, men de nådde inte mottagaren (vilket borde ha skett direkt).

200 €

Inget svar. Chatta.. eller mejla.. roligt..

This must really be frustrating to you, and I see that your complaint is already looked at by our team.

I hope that the casino support will be able to trace the payment, especially if everything went okay at your bank.

Do you have any updates by any chance?

Hi I've played this casino able times i enjoyed it but when it comes to withdrawl its been brutal the 1st time I withdrawled I had to fight for my winnings I did get it eventually and it was due to documents ect okay so now I'm varified decide to deposit again thinking I'll be okay since I was varified I play many sites and this last withdrawl has been the worse yet. I won't on jan3 and never got my winnings I won fairly on real money waited a bit nothing so I looked Into it literally got sent on a wild goose chase for last month and half support is all over the place with responses telling me the same thing over n over long story short its been a nightmare... to me one of the worse it should not be like this when it was approved an then nothing... it's very phishy I am still sitting here without my withdrawal and being told it was sent to me but my banks told me there is no withdrawl transaction sent and they neee to resend it the casino just keeps saying the same to prove it which I have many times nothings changed I'm so sick of repeating myself that after q month and some of fighting ive given up which sucks cause it was my winnings fair and square that I did not get but being told I did ... the last was they wanted a transaction number from my banks what how do I get that if my banks literally said there was no transition which there wasn't???? ... it's been so bizarre cause ive never had issues like this and yah no did not get it... ive got nowhere and I've tried everyday and sent them everything they asked for to be in same spot as i was in the the beginning n im disappointed...I could have used this money many times and I think at this rate I'm not going to get it. So frustrated same answers even tho I've showed the proof and explained over n over so for me 0 starz all around for this casino in my options beware !!!

From what you write in your post, I can understand that you are going in circles with this casino and nothing has happened for a long time now. Right?

So, I would like to suggest you file a complaint here so our specialists can investigate the situation and hopefully get to its resolution soon.

What do you say?

All you need to do is to file a complaint here, and then hopefully we'll be able to get in touch with the casino and get some explanation about all this.

Please let us know if you're up for it.

Excuse me, what are you discussing?

Although it appears that you are reacting to the other player's conversation, the second post is rather difficult to comprehend. Maybe you write down your speech using a tool. I would appreciate it if you would just keep writing instead.

I really care to understand your concern and spotted a similar issue in your complaint, by the way. Use punctuation properly at least, please.

Hej, för mig var detta en av de värsta sakerna jag har upplevt hittills.

Verifiering, jag har även mina kort, identitet mm och meddelandet att kontot är verifierat. Ibland kollade de det och allt var rött, inklusive mina kredit- och betalkort.

OK - jag frågade support 1 x 2 x 3 x - inte ett svar på en enkel fråga. Om jag läser resten här, så kan jag bara RÅDA alla att inte spela bort ens en euro här. Förresten, cashback - på frågan - förstås - inget svar. Hittills har jag hittat 2 välrenommerade och rättvisa casinon... om någon vill veta vad det är, skriv gärna till mig, jag vet inte om jag kan förmedla det här

And were you able to pass the verification at the end, though? Do you still have any remaining balance in your account, perhaps?

We're here to help if you need us to.

I genuinely don’t understand how this casino has an 8.7 rating.

They have canceled my withdrawal more than ten times. I tried both bank transfer and card withdrawal, but every time their support just repeats the same message — "please check that your IBAN is correct."

My IBAN is correct; I even sent them screenshots to prove it. Then they started claiming that "Revolut is blocking the transfer," which is simply another lie. Revolut hasn’t received any transaction attempts from them at all.

I’ve never had problems like this with any other casino before. This one is full of scammers — stay far away.

Yes, same experience here. First, they claimed my IBAN was incorrect multiple times — even though it wasn’t. I sent them a screenshot proving it was correct. Then they told me my bank, Revolut, was blocking the transaction, and that I should contact Revolut to find out why. Of course, Revolut hasn’t received anything from the casino either.

I have never had any issues getting withdrawals approved from other casinos. And the verification process here was a complete mess — I had to send in around 20 documents before my account was finally approved.

Honestly, this casino feels like a complete scam. They must have bought their ratings, because this is by far the worst casino I’ve ever dealt with.

In this case I hope that we will be able to find out what is really going on there. You have done the right thing when you submitted your complaint.

Please update it whenever possible.

Jag hade en bonus som inte aktiverades automatiskt från början. Jag kontaktade sedan livechatten och supporten krediterade manuellt bonusen till mitt konto.

Under chatten informerades jag inte uttryckligen om en uttagsgräns. Efter att jag uppfyllt omsättningskraven konverterades mitt saldo till riktiga pengar, och senare fick jag till och med en bekräftelse på min utbetalning på 4 000 €.

Först därefter reducerades vinsterna till 625 € med hänvisning till bonusvillkoren och utbetalningsgränsen.

Jag lämnade in ärendet till Casino Guru. De beslutade att bonusvillkoren fortfarande gäller, eftersom de redan syntes i det ursprungliga bonuserbjudandet, enligt deras bedömning.

Ändå finner jag processen problematisk, särskilt eftersom:

bonusen lades till manuellt av supporten,

ingen tydlig förklaring gavs i chatten,

och utbetalningen var initialt helt bekräftad.

Jag skulle vara intresserad av att veta hur andra spelare skulle bedöma den här processen och om någon har haft liknande erfarenheter.

Well, you always have to read the terms of every bonus and therefore be informed about the maximum withdrawal, you know.

We are unable to do much if the information is provided, actually.

The casino then has the right to reduce your winnings, of course.