8 månader sedan
Om du vill diskutera något relaterat till JackTop Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller något annat – kan du göra det här.
JackTop Casino – generell diskussion
8 månader sedan
No respond anny where in communication is dead
8 månader sedan
I want to get refund the losses i registered in cruks and play from The Netherlands
8 månader sedan
Hi, can I ask what specific problem you encountered ? Why are you asking for a refund ?
Can you please tell us more so we can try to help you ?
8 månader sedan
Hi im registered in cruks and they operate ilegal in The Netherlands also the fact they do not regulate anny addition prevention is the reason i want to get a refund
8 månader sedan
Hi!
May I ask you a few questions?
Do you believe you had a fair chance to win something?
Would you ask for the refund in case you would win?
We in Casino Guru apply a Fair Gambling Codex, care to read about restricted countries, perhaps?
"Our position
It is not acceptable to let players gamble if a casino knows that they are from a restricted country and if the casino plans to refer to the rule about restricted countries whenever a player requests their first withdrawal. This is completely against the rules of fair play, as the casino is knowingly letting a player wager money without a chance to actually win something in return.
"
The same goes for law restrictions.
Allow me to say we are not lawyers here, thus we stick with the fair approach instead.
8 månader sedan
Yes as i schould win and can cash out what i can t do because every document they denied is it not a fair game even when i was winning i wanted only the deposit money back cruks because i can t even cash out
8 månader sedan
and they do not respond for weeks now on anything
8 månader sedan
Yes as i schould win and can cash out what i can t do because every document they denied is it not a fair game even when i was winning i wanted only the deposit money back cruks because i can t even cash out
8 månader sedan
I think we should focus on the rules, specifically the KYC process here and now:
Because usually the verification must be completed first, if you fail to cooperate, you won't be entitled to any withdrawal.
Kindly name the documents rejected by the casino and add the reason for the rejection.
Can you handle that?
8 månader sedan
SPELA INTE I DET HÄR HUSET!!!!!!!
DE ÄR BEDRAGARE, EXPERTER PÅ ATT STÄLLA PENGAR FRÅN KUNDER!!!!
Automatiskt översatt:
8 månader sedan
Hi, I see you've written multiple posts in a short period of time.
Can you try to tell us more about what happened in your case please, so we can try to help you ?
8 månader sedan
Det kan hjälpa om du är mer ärlig mot användarna av denna sida. Säg sanningen!! I det här huset är det till exempel praktiskt taget omöjligt att klara KYC-processen, de pressar kunderna till gränsen av tålamod och efter det kommer frustration!!!! Det finns inget bra i det här huset, håll dig borta.
SPELA INTE HÄR!!!!!!!
Automatiskt översatt:
8 månader sedan
One big scam the registered address is even the right adress or the persons there lie also about it what is possible they have a tell number but they dont know
8 månader sedan
Even the affiliate partners says no we do not cooperate togherter but the payment goed to same bank account
8 månader sedan
Ive send about 50 mails to support vip mail and vip manager also send 50 messages on whats app no reply when i go with fake number and mail they reply at me in one minute
1
8 månader sedan
Sorry, but I really don't understand what you mean. What's the problem with the casino? The verification process?
8 månader sedan
There no communication att all
1
8 månader sedan
One big scam when they have the money i got blocked immediately and no response for months and also on everything
8 månader sedan
The company they registered on the adress on the website isnt right i talk to some one whos have a company there almos same name but the owner said they used his adress but he can lie also
8 månader sedan
Alright so they closed your account and they don't communicate. In that case, I suggest you to create a complaint on our website. We might be able to help you: https://casino.guru/complaints
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