What I don't get seriously speaking from a humanistic side I think I stand for very player when I say the wagering requirements are huge and at times hard to even make as my understanding in my 25 casino years is ( as long as you make the playthrough) tuff part then you can cashout!! Also to have enough to max cashout even harder!!*** Casinos are quick to tell you you can win no more for the Xtra chance so doesn't this seem bizzare? Bolstered for the house even more so?
Here's the only and lat payment Thanksgiving time!
the fake lawyer I don't know how they edited my post but the fact is that I don't give a s**t about this platform mentioned, the only thing I said is that even when the reviews here are positive, the subscriptions don't pay anyway! wheelz is an example. I spent more than two weeks trying to withdraw the winnings and I couldn't
Can u use global ID FOR VERIFYING YOUSELF ON GLOBAL ID ACCOUNT
the fake lawyer I don't know how they edited my post but the fact is that I don't give a s**t about this platform mentioned, the only thing I said is that even when the reviews here are positive, the subscriptions don't pay anyway! wheelz is an example. I spent more than two weeks trying to withdraw the winnings and I couldn't
Hello,
I honestly have no clue who and where edited some posts of yours, but now I'm editing this one because of your language.
Allow me to remind you here that we marked this casino as the "zombie casino" so do not play there, if you do it is only your choice and you will probably not get paid.
Regarding the Wheelz: Do you need any help? We can discuss it here: https://casino.guru/wheelz-casino-review-2#tab=js-tab-discussion
I won 1,500 and shortly after submitting cashout my account was locked, they gave me a completely bs excuse for stealing my money..scummy site, quite possibly the worst and I've come across some real dumps
What kind of excuse they gave you? I found 3 other cases where players accounts were closed and winnings voided. You're not alone. https://casino.guru/jackspay-casino-review#tab=js-tab-reputation
I won 1,500 and shortly after submitting cashout my account was locked, they gave me a completely bs excuse for stealing my money..scummy site, quite possibly the worst and I've come across some real dumps
Yep terms and reasons make no sense we are bound to whatever B's terms while they go scot free as long as you put $$ in no issues but go to withdraw
I'm having trouble reaching anyone in upper management with Jackspay or whoever is in charge of my account. I've been posting in LCB forums and have emailed their support team which was rerouted to upper management, they responded once but then stopped replying. I've had pending withdrawals since the 20th of April, and on 5/17 after a lot of complaining and finally writing a review on LCB, I was told that ONE of my 5 withdrawals has been paid. That withdrawal was 500$. Taylor (my VIP host and the one in charge of live chat) has told me that they've paid out the $500 from April 20th and it shows up as approved on my end when I check my history, but it hasn't showed up in my wallet. I have triple checked my wallet address and the withdrawal address I've provided. I've asked for the transaction link on the blockchain but have not been provided by upper management. Taylor has said that he has asked upper management for the link since 5/17 but said due to a time difference he has not responded.
Little backstory with me and Jackspay, I started depositing on 8/29/21, in under a year I've reached over 100,000$ USD in deposits and reached super VIP status and Jacks Inner Circle 3. In return, JacksPay and management have been more than generous with their custom tailored offers. Honestly makes every penny I spent worth it. My frustration currently is that even having reached this status or amount of deposits, I'm having a hard time reaching anyone apart from Taylor and when asking why my payouts are more than 3 weeks delayed, the only response I'm getting is they're having processing issues.
JacksPay has given me great custom offers and such but I in turn have wagered a lot with that. 13.8 million wagered in one month. Now the next two months following that was significantly fractions compared to that month, but evening it out, its still more than 4 million wagering a month. Our relationship has always been solid and so far this is the only road bump I've encountered and hopefully the last bump going forward.
Getting a little sidetracked now, in response to the post above, I have been able to "request" 20k+ in withdrawals, I have received $13,049 up to date, (13,549$ including the 500$ that was sent on their end, but it is missing currently.)
Also, to cover my bases I have asked Taylor over and over if my account was at any risk of being blocked for any reason whether it be "bonus abuse" or for violating any of their terms of service. He has assured me that was not the case and that the issue is with their third party processor NGT. The only reason I even bothered to come on this forum was that it seems like the only way to get upper managements attention is by doing so. I hope that the fact that a member who has reached one of their highest status / tiers has to resort to posting on a casino review forum has some effect moving forward.
Anyways, as soon as the 500$ shows up in my wallet, will update. Hope to get this all resolved ASAP.
Generous with bonuses but not with real take home $$
My winnings weren't tied to "bonuses" with conditions to them, it was a custom offer that me and Jacks people have come to an agreement.
To clarify, this deal has been in place for months now and I have successfully withdrawn 14,000$+ in the past few months. The only reason I'm bringing this here is because this has never happened before and I'm going on near a month waiting for my oldest withdrawal request and about 2 weeks on the most recent ones.
JacksPay at least in my experience has been the best casino in terms of membership satisfaction for me, and again this is coming from someone who has lost over 100,000$. Their VIP host Taylor is second to none, he has catered to basically every whim of mine.
Having said that, I hope this gets the attention of management and I can come back with a happy update.
But u put in 100,000 so they still feel they are making $$ on you pay out 10% profit 90% roughly lol they are crooks read my post
I understand that I put in a shit load of money, but for me it's more of an entertainment factor. Do I know they've made money on me? Of course lol.
Again, the only reason I'm posting here is to catch the eye of management to get an update from them what is happening.
If you want to catch an eye of the management, you may try to submit a complaint as well. I was able to find another case submitted here and the casino actually reacted there.
Yea mine for a little while til they didn't want to listen to reason with crazy terms
UPDATE.
After posting on these forums, I got contacted by my VIP host Taylor and was provided with the blockchain link of the transaction regarding the $500.
Shortly after, I have successfully received the 500$ that was pending since the 20th of April.
.
Also, in my frustration and anger I did not provide the fact that they did pay me ~ $325 on withdrawals on May 11th. Which was 3 separate transactions of ~ 250 , 50 , 30. Those withdrawal requests were from more recent dates than the 20th.
.
Now if we can get to the 4 remaining withdrawals I can start depositing and play again.
Thank you to the team @ JacksPay and thank you @ Taylor for being patient with my daily rage lol.
Hello,
I can't help myself but I have to mention that casino operates without any license. Also paying winnings within a reasonable time should be very standard in every honest casino as well as providing support to the players constantly.
Although I'm happy that your issue seems to get solved soon, however, the idea of another deposit is not that pleasant to me.
Good luck to you and keep us posted. 🙂
Nope it's just a real gamble to play at jacks pay paid me too til that one time they come up with the craziest excuse for not paying I have heard in all my casino days!! Read too little above wagering req $400 gone I deposited 5-8 times a week!
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
