2 år sedan
Om du vill diskutera något relaterat till IviBet Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller något annat – kan du göra det här.
IviBet Casino – generell diskussion
2 år sedan
Hallå,
Jag använde sportspelsbonusen på casinot och satsade framgångsrikt €54. På slutet hade jag €73 som bonussaldo innan det sista spelet avgjordes och nu var jag tvungen att inse att jag bara har €11,50 kvar och det trots att jag inte bröt mot några villkor enligt supporten. Även om maxutbetalningen är 1x skulle jag behöva få minst 11,50 € utöver det, men så är inte fallet
Automatiskt översatt:
2 år sedan
Hello,
sadly we do not deal with sports betting - only casino games. Anyway, what's the case then?
Any explanation from the casino?
2 år sedan
Säg bara till dig, var försiktig med det här kasinot, jag försökte verifiera mitt konto och jag kunde inte, jag hade vunnit 350 euro efter att ha satt in 20 och inte verifierat kontot, släpade med fötterna, jag kunde inte ta ut dem, faktiskt har också läst om en annan kille här, som länge har försökt skicka honom 650 euro i vinst i detta casino och det finns ingen möjlighet. Var försiktig med ivibet. Kasinobluff, faktiskt skulle jag be casinoguru att granska det. Tack.
Automatiskt översatt:
3
2 år sedan
Hello,
the casino has been reviewed a month ago, so it's a freshly reviewed casino - still, a questionable reputation (check it out here). What is the issue with the verification, please? If I would guess I would say that you had a problem providing some documents, am I correct?
Share more details, maybe we will make something up.
If you feel like you need help, you can even submit a complaint.
I found the most recent complaint about delayed withdrawal, but the winnings were paid - we just inform the player from Brazil, that we allow casinos 14 full days to complete the verification, because the moment this complaint was submitted, the verification was not completed.
2 år sedan
This casino is a fraud...
This is the answear i got from them on mail , and they have blocked my account. When i want to make a withdraw..
I have sendt 50 emails and they while not verify my upplodded documents..
Dear Player,
In order to proceed with your withdrawal, you have to complete the verification of your gaming account. Please clarify why names in your Profile and on the documents that you provided are different.
Also, we would like you to upload a photo of yourself holding your ID in your hand into your personal profile. Please, make sure that all details are clearly seen. It will help us speed up your account verification and withdrawal process.
2 år sedan
Hello,
well, if your names are different the casino truly has to find out the reason, and to verify your account undoubtedly, some additional documents - selfies may be required. That all sounds reasonable. Do I understand that you explained the situation by sending these 50 emails, you also provided the selfie per request, and now you're just waiting, right?
When exactly has the verification started, please?
I'm sure that you'll be asked further questions in the complaint you already submitted, kindly be prepared for that.
Ändrad av författare 2 år sedan
2 år sedan
Same problem here with fully verified documents...660euro withdraw still pending..silly excuses.we have to so something guys ..they cheat our money!!!!
2
2 år sedan
Deposited many times into ivibet. Had 1250 in account so withdrew. Got confirmation email but now blocked from the site. Wondering how other people managed to get their money back after persistent emails?
2 år sedan
We must do something for this...is there anyone who can help??what a same 2022 and have this issues??begging for our money???
2 år sedan
Hello,
it seems like the casino is not in its best shape at the moment. 🤔 Last complaints are about KYC and delayed withdrawals.
May I know when exactly was your account verified, please?
2 år sedan
Deposited many times into ivibet. Had 1250 in account so withdrew. Got confirmation email but now blocked from the site. Wondering how other people managed to get their money back after persistent emails?
2 år sedan
Hi there,
what did the email say - anything explaining why your account was blocked?
Do I assume correctly that there is still an active balance in your casino account? Because if so, the proper explanation is in order.
2 år sedan
My accout verified 3 days ago..my payment still pending..they sent me a mail that they check withdrawals by hand..haha...they are joking with us for sure ..660 euro ..when i made the deposit needed just a few seconds to take your money ..now that they have to pay i have to wait months or lose my money...but if they think can cheat me they are very wrong!!!
2 år sedan
What you described here is a very normal thing, especially in smaller casinos. First withdrawals always take more time, because first of all, the user's account needs to be verified, the documents sent by the player need to be checked by a special department and then the pending withdrawal gets into the queue. In some casinos, some withdrawal requests are approved automatically, but it almost never applies to first withdrawals that are approved manually.
Regarding the fast deposits - the deposits actually aren't so fast as you might be thinking. Once you make a deposit for example with your card, the casino borrows you their own money so you can play immediately without waiting a few days until your deposit reaches the casino's bank account. Of course, people would be mad if they had to wait a few days until they can start playing so that's how casinos deal with it.
Ändrad av författare 2 år sedan
2 år sedan
My withdrawal came in this morning. Strange but when I contacted them on live chat they just explained how long it would take and seem legit. Looking back now I didn’t have much issues , only got scared man because other people saying they didn’t get money back
2 år sedan
So other companies like bet 365 bwin and others that pay instantly are just crazy and ivibet is the normal one..ok my friend you can joke with your money not mine!!!
2 år sedan
They gave me my money once my account was verified
2 år sedan
Yes active balance still in account when I eventually got back in, and withdrawal went in fine
1
2 år sedan
My account is verified...withdrawal still pending
