Detta kasino är verkligen ett skämt.
🤣🤣🤣🤣🤣
Jag väntar fortfarande på mina 420€ som jag vann i en bonus
Och spelhistoriken som bevisar det
Det är bara det att spelhistoriken försvinner först i det ögonblick du slutför bonusen! Konstigt det 🤔
Jag väntar tills idag
Allt bra Radka 😉 Bli inte arg
Kasinot skickade ett mejl till mig
Tack för att du kontaktade Flappy-teamet.
Observera att din förfrågan för närvarande granskas och vi återkommer till dig så snart som möjligt.
Vi står till ditt förfogande för ytterligare frågor eller funderingar.
Vänliga hälsningar,
Flappy-teamet
Hey there!
I'm not angry, I'm trying to figure out whether you acted in compliance with the rules, that's all 🙂.
But it seems I won't get the response to this "How exactly you asked for the account closure and where you sent your requests?"
I aimed to help you out, you know. For the moment, let's see what comes next, the rep is here...
We shall see, I guess.
Hey there, and welcome.
I was hoping you could address the players in need directly, providing insights or just checking out the situation for them.
Given the current circumstances, this statement "Please, let us know if we can make things better, we are here to listen!" was really not the best one, if I may say so.
Could you address the representative? I would also provide your ID, it's worth trying, don't you agree? 🙂
Som jag ser har ganska många människor problem med casinot nu!
Kan du se mig ganska bra...
Jag kommer förmodligen aldrig att se min återbetalning om några år
Jag har redan försökt, och jag har ett försök till klagomål mot kasinot här på guru men det fungerar inte för nu
Dear Mco00,
Thank you for sharing your feedback and we are sorry to see that you did not enjoy your time using our services.
Kindly note that we have tried to explain multiple times that the bonus without a deposit that you have received was a complementary bonus provided by our team.
As per the T&C stated on the website all such bonuses do have certain limitations. Furthermore, we went above and beyond these by increasing the maximum withdrawable amount from the no-deposit bonus for your account as goodwill gesture.
We see that this goodwill gesture was not taken as such and it created further complications. We are sorry about this situation and that such misunderstanding has been created.
Kind regards,
Flappy team
Som jag ser har ganska många människor problem med casinot nu!
Kan du se mig ganska bra...
Jag kommer förmodligen aldrig att se min återbetalning om några år
Dear nix1,
Thank you for sharing your opinion.
We would kindly like to draw your attention to the fact that we have processed your account closure as per our procedures and your account is closed.
Please, note that we are asking for the account closure reason, in order to handle in the best possible way your account.
Kind regards,
Flappy team
Efter pengarna i insättningar jag gjorde utan några uttag tror jag att det var ett minimum
Men det måste ha varit en bonus utan maximalt uttag för det hade jag aldrig sett på något casino.
I slutändan vann jag ingenting, jag tog inte ut något och var är historien om detta spel?
Dear Mco00,
Once again, we are sorry about the ongoing situation and that you feel dissatisfied from our services. For sure, it was not our intention.
We would like to suggest you to get in touch with our team in private and we will try to make up things for you.
Looking forward to your contact.
Kind regards,
Flappy team
Jag har redan gjort det men de kunde inte lösa det eller ville inte lösa det 🤷♂️
Jag slösar inte mer tid
Vad? JAG VET ATT MITT ACC HAR STÄNGT!!
Inget nämns om återbetalningen?
Scam.
It has been many hours since I deposited, money is not in my account and the customer support refuses to help. Money left my bank account instantly
edit: Now I was apparently banned from chat. Avoid these scam artists. Iwill never see my deposit
The money is still not credited to my account and the customer support has done absolutely nothing to help.
These con artists are happy taking your money. So; if tou want to lose without even playing a cent, this casino seems like an incredible choice! They take the money from your bank account but never credit.
Scam.
It has been many hours since I deposited, money is not in my account and the customer support refuses to help. Money left my bank account instantly
edit: Now I was apparently banned from chat. Avoid these scam artists. Iwill never see my deposit
Dear Yoyeli,
Thank you for sharing your feedback and we are sorry for the caused inconveniences with your delayed deposit.
Our customer support team received your escalation yesterday and immediately forwarded it to the relevant team for resolution.
We would like to kindly update here that the case has been resolved earlier today: the deposit was received on the game account and has been used accordingly.
We remain at your disposal for any further comments.
Kind regards,
Flappy
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
