Fiery Play Casino – generell diskussion (sida 2)
andandjonnyx1 år sedan
Have you already showed this also to our team?
Hello King No its says file to big
If you think it is relevant for your case, have you tried to send it through an email to Veronika?
No, because the confiscation is stated in their terms, so they are allowed to do it. I consider it predatory, but as I said, they are allowed to do it and they did.
My complaint is about the fact that I was required to wager previously lost money before I could withdraw my winnings.
Understood. 🙂
So hope at least that will come to a positive end.
Spela inte på det här casinot i ditt liv https://47fieryplay261.com/ro-ro/player/profile-data Jag vann 80 miljoner och han tog ut mina pengar... tjuvar
Hi, could you please explain what exactly happened and why the casino took away all of your winnings?
I’ll definitely need a bit more detail about the situation so I can understand what happened and see whether we might be able to help you.
Jag fick en bonus på 38 lei. Från den bonusen tjänade jag 20 miljoner, varefter han tog ut de 20 miljonerna från mig med motiveringen att det du tjänade från bonusen tas ut och du har kvar bonusen på 38 lei 😂😂😂 det är policyn på Eie.
Did you check whether the bonus had a maximum cashout limit? That can often be an important factor in situations like this and might explain why you weren’t able to withdraw the full amount.
For example, if the bonus was only 38 lei, I could imagine there being some limit on how much could ultimately be withdrawn from winnings generated with it. So I’d definitely check the specific bonus terms to see whether a maximum cashout applied.
Så här förklarade de för mig: oavsett hur mycket du vinner kommer uttaget att vara exakt detsamma som bonusen, i det här fallet 38 lei... det är uttagsgränsen.
In that case, I don’t really see a problem. If the maximum win is clearly stated in the bonus terms, then it’s important to read those conditions before accepting and playing with the bonus.
Bonuses quite often come with a maximum cashout or maximum win limit. Without such restrictions, some bonus offers simply wouldn’t be sustainable for the casino.
Så ska jag förstå att du är administratör för den sidan? Okej, glöm det... Jag hoppas att ingen spelar på den här usla sidan längre.
Hello, my colleagues just explained that accepting a bonus does not appear to be a forced action, and if you have all of the bonus terms clearly displayed in advance, it is essentially up to you to decide whether you accept not only the bonus but also the associated rules.
Many players play completely without any bonus because they don't like those bonus conditions. No problem there; it's a free choice.
Bad bonuses happen, but players can avoid taking those, right?
No, I’m a forum admin at Casino Guru, not a representative of the casino.
I was simply trying to understand the situation. The important thing to keep in mind is that if the winnings came from a bonus that had a maximum win or maximum cashout limit attached to it, then this wouldn’t necessarily be unusual.
However, if I misunderstood what happened, feel free to explain the situation in a bit more detail. On the other hand I think I understood that perfectly after what you wrote yesterday. 🙂
Jag antar att du är en casinorepresentant? Tja, om du tittar på mitt konto så spelar jag inte för bonusar 🤣🤣🤣. Den bonusen stoppades ner i halsen på mig. Det är så mycket pengar jag förlorar, jag tror att jag inte är intresserad av bonusar... i alla fall så lämnade jag det som det var... Jag vill bli avstängd från ditt konto, jag vill nämna att jag har väntat på ett mejl om att stänga av mig själv i 2 veckor 🤣🤣🤫🤫🤫
Radka isn’t a casino representative either. We’re both admins here on the Casino Guru forum.
If you’re having a problem with self-exclusion at this casino and they’re ignoring your requests or refusing to self-exclude your account, you can submit a complaint with us. Our complaint team can then try to help you with the situation if you’re interested.
Ja, jag vill verkligen lämna in ett klagomål. Vem kan jag kontakta?
Alright.
Click on this link and fill in a complaint form. 👈
Your complaint will be in review stage and after that it will be assigned to a resolver.
So you don't have to contact no one directly.
I have sent over 20 documents for verification.Its so hard to be verified.Also my first withdrawal they did without verification(120 euro) and in the second they asked for verification(not verified yet rejected much files).Also they never answer at emails.Too much delay for nothing at all
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