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CosmicSlot Casino – generell diskussion (sida 2)

2 år sedan av Realba
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1 år sedan

The withdrawal process is horrible. I can't believe this site. Will make sure to use Ontario sites only next time. I am still waiting for my withdrawals and no one responds back. Live Chat can't help and keeps telling you to email the financial dept. The financial department does not respond back. I've lost hope that I will be able to withdraw my 3k winnings

1 år sedan

Hey, I don't envy your situation. As we can see you are not the only one who had similar problems. Before you came to play in this casino, did you try to check some useful information on our website, for example user reviews or complaints ? This source can sometimes be more than helpful. 

However, I see that regarding your withdrawal the casino is still only referred you to the appropriate department. How long does the withdrawal process take if I may ask ? Has your account been fully verified yet? 

Let us know.

Caniggia2021
1 år sedan

They didn't pay??? Kyc doesn't even respond back to emails. I have thousands pending to be withdrawn

1 år sedan

Betalade de inte de är svåra att betala de gillar bara att ta insättningar och lata ursäkter.

Automatiskt översatt:
1 år sedan

If they didn't pay, how long have you been waiting.

Whereismymoney
1 år sedan

Det har gått 4 månader, men jag beordrade dem att blockera sitt konto, Altacore nv är och deras företag, alla är sådana, jag förlorade mer än 2k Usd i uttag, de försenar, de betalar vissa människor men de flesta av dem gör det inte betala.

Automatiskt översatt:
Caniggia2021
1 år sedan

That's horrible. They responded back last night saying they are paying me out installments once every week pretty much. So frustrating. I've never had an issue with other sites.

Whereismymoney
1 år sedan

De suger, läcker från det här företaget.

Automatiskt översatt:
Jaro
1 år sedan

No I only found out about your site after I started looking to see if anyone else has had these issues. And yes my account is already fully verified. The appropriate department (financial) doesn't respond to you so live chat gives you there email for no reason. No one knows how to help you. They keep saying email financial dept but you don't get a response back I've emailed them 4 days in a row with no response.

Whereismymoney
1 år sedan

According to the complaints this casino pays. If they would not, we would experience a massive amount of complaints, I'm sure of that. The only thing we can hope for, is the casino will speed up the process somehow.

May I know when exactly did you submit the withdrawal request?

According to our information, the withdrawal limits goes as:

per month

€10,000

 per day

€500

I wonder where the catch is? Do you have an idea?

Radka
1 år sedan

Yeah they finally responded to me. They set up a withdrawal plan so one withdrawal every week. I got a payment today but I have a lot more pending. I guess they just take long to approve the withdrawals. Also the limit is not the greatest 400 per week which will take forever if you are a high roller. But as long as I get my money. There's actually alot of people complaining about withdrawal procedures online that's how I found this site

Whereismymoney
1 år sedan

I must agree 400 per week is a very low withdrawal limit. It also depends on the total winnings. I may missed it in the conversation, but how much did you win in the casino?

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