2 år sedan
Om du vill diskutera något relaterat till Cobra Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller något annat – kan du göra det här.
Cobra Casino – generell diskussion
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2 år sedan
Hi, I'm wondering whats happening with cobra casino as I now cant even open the app. It just comes up with this site cannot be reached. As I have quite abit of money owing to me this is very unsettling.
2 år sedan
Hi, I can't access the site either.
I'll ask my colleagues to check up on this casino and get back to you as soon as I have some information.
2 år sedan
Hi, I'm wondering whats happening with cobra casino as I now cant even open the app. It just comes up with this site cannot be reached. As I have quite abit of money owing to me this is very unsettling.
2 år sedan
Hi again.
The site seems to be working now. Maybe some technical problem, if I may guess.
Can you login into your account?
2 år sedan
Hi Radka,
No I still can't open cobra casino on either my phone or computer. But when I use someone else's computer I can log on. Still can't understand what's going on it's so frustrating as I can't even access the chat line
2 år sedan
🤔 Well, try to delete your browser history + temporary files and possibly switch your browser as well, check your firewall settings and enable this site manually in necessary.
Is there any warning if you try to connect to the site, I wonder? Post a screenshot if possible.
8 månader sedan
My account. Is being looked at. Taking some time..
8 månader sedan
Okay. Is there anything you are concerned about? I mean, I'm probably missing the point. 🤷♀️
5 månader sedan
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5 månader sedan
I can see your complaint, where our team is waiting for you to give them some answers they need to know to move forward with your case. Could it be possible to find some time and give it to them, please? I hope they will be able to get this issue solved as soon as possible. If you have any news regarding your case, please let us know.
2 månader sedan
Hello!
I also have problems with cobra casino. My account is disabled and i dont have access to my account. I have 1600€. Chat telling me all the time that i have to wait. I am waiting more than 10 days and still same answers from chat.
2 månader sedan
Sometimes the casino can block a player's account due to the verification process. We, of course, believe that it is always best to inform the player about it.
Did your account get blocked after requesting a withdrawal, perhaps? Is your account fully verified at this casino?
2 månader sedan
My account is fully verified. I requested withdraw than my account was blocked.
2 månader sedan
Did you get any information from the casino about the reason for blocking your account?
If you need an intervention from our complaint team, we'll gladly help. Just let us know in what state your withdrawal and account are now.
2 månader sedan
They told me that reason for my account blocking is decision from manager. Last time that i was logged in my account i have 500€ plus 1100€ . Althogether 1600€ they have to pay me. I have email transcipts if you would like to see. They are pretty the same that i have to wait for manager to approve withdraw. I would like intervention from your complaint team.
2 månader sedan
I understand. Please submit your complaint by using this link, and hopefully our team will be able to get it solved. Write to us if you need anything else or have any updates.
