9 månader sedan
Can anyone recommend any other casinos that always pay?
Chipstars Casino – generell diskussion (sida 34)
9 månader sedan
Are you in UK?
9 månader sedan
Yes UK. I’ve already tried my stake and their sisters sites but want to try somewhere new and reliable
9 månader sedan
Me too
9 månader sedan
Any update on withdrawal - still nothing
9 månader sedan
Mr q and Mr Vegas really Good sites, you will receive your withdrawal within 5mins.
9 månader sedan
they said they will processed my withdrawal tomorrow.
9 månader sedan
Has anyone faced withdrawal issues for Leo Vegas ??
9 månader sedan
No sorry I mean Non Gamstop casinos
9 månader sedan
Maybe try asking in the Leo Vegas Discussion at https://casino.guru/LeoVegas-Casino-review#tab=js-tab-discussion
SvaraCitat3
8 månader sedan
Yeah I’m with you on those sites. Anyone?
9 månader sedan
It strikes me that you do not pick up on a common theme in the threads and reviews, such as delay tactics and people waiting too long for withdrawals, and excuses from customer support. Breaking down large withdrawals which goes against their terms and conditions, to keep your balance active, to play more on the platform. I have read that from many of your users, yet, your safety index does not pick up on any of this.
8 månader sedan
Yes, because it is not something that the safety index consists of. Every player has the right, if he thinks that something was not fair to him, to file a complaint where our team will do whatever is necessary. Whether it is limits, long withdrawals, etc. If the casino doesn't try to resolve it, it will get black points.
If they resolve it, then they don't get them.
Of course, we are trying to consider all the possibilities that the casino could be holding back everything and if we see this in complaints and in large numbers, we are sure that our team would also talk about putting some warning in the casino review.
But some players are too much to wait even 3 days and that is not very telling if we should include such cases in the long withdrawal package.
8 månader sedan
Yes, I agree with you that if the casino handles withdrawals in 3 days, but in my case, and many other cases, as you can see, there are delay tactics imposed by this casino.
If multiple people are reporting delay tactics, you would think there is some truth to that, and therefore, adjust your safety rating or mention this in the red points, such as "Some players report withdrawal delays" in your opening about the casino.
I can see you have had many complaints about delays, and also currently, 2 open complaints about delays from July.
CasinoGuru must improve to understand this, as it will become a source of misinformation. For example, I used to trust only your score, but I now cross-check multiple sites, as some of your scoring is questionable.
SvaraCitat2
8 månader sedan
I totally understand where your opinion is coming from and it is not bad at all I would say. If I was on the players side I would feel the same way. But our team has to decide when there are enough of those cases and when to give some of those warnings. I wouldn't like it if I had to wait a long time for money either.
Of course, if a warning is to be put in the review I think the players will know about it or at least see it, I can try to ask about it.
However, I would like to add that you should also look at the other information I have in our review for the casino. Never just look at the score. User reviews, complaints, try to check the threads about the casino sometime, what players write, that's what's important. The score is based on different factors that we have stated and sometimes it can happen that a casino for example starts to be unreliable and slowly goes down the safety index, but this is best found out by complaints and the like.
8 månader sedan
When they said that i will receive my withdrawal today, is this true?
8 månader sedan
Fingers crossed
8 månader sedan
They told me that i will receive my money today, but still nothing what’s going on 😩
8 månader sedan
Has your transaction changed at all? Does it show as processed?
8 månader sedan
No still pending
8 månader sedan
Why they promised me today and i didn’t receive yet, Omg im really stressed 😩
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