1 år sedan
Om du vill diskutera något relaterat till Casumo Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller något annat – kan du göra det här.
Casumo Casino – generell diskussion
1 år sedan
Jag spelade gratissnurren och de säger till mig att den inte har rollover och att jag kan ta ut det jag vinner
Automatiskt översatt:
1 år sedan
Great no-deposit bonuses with no wagering are quite rare! 🙂
How much did you win, if I may ask?
1 år sedan
Jag har problem med kasinot eftersom de inte accepterar mitt kontoutdrag och jag kan inte ta ut mina vinster
Automatiskt översatt:
1 år sedan
Then you should try to find out what is wrong with the statement. Is the casino in contact with you? Ask them so you can provide the correct version.
Maybe you received an email saying why exactly the statement was denied. Did you check?
Ändrad av författare 1 år sedan
1 år sedan
vinna 27 dollar
Automatiskt översatt:
1 år sedan
Ok, and what about the documents? Is the verification done now?
1 år sedan
Med dessa 27 dollar lyckades jag tjäna 30 och sedan satte jag in 10 dollar för att kunna ta ut och med dessa 40 dollar som jag hade på mitt konto lyckades jag tjäna 140 dollar, men det var ett problem, jag gjorde min insättning i casumo genom ecoPayz är mitt casumo-konto verifierat till 100 %, men ecoPayz bad mig om ett samtal för att verifiera mitt konto och vi gjorde det för 5 dagar sedan och tills nu har de inte gett mig något svar om min verifiering. Eftersom jag bara kan ta ut via ecoPayz för att det var min insättningsmetod i casinot, så jag skulle vilja att du kontaktar ecoPayz så att de ger mig ett snabbt svar så att jag kan ta ut dessa 140 dollar, tack.
Automatiskt översatt:
1 år sedan
Hello,
I see now! So the verification trouble is caused by the ecoPayz. Well, I'm sorry, even if I contact them on your behalf, I'm pretty sure it would be pointless. No other than you can make them finish the verification sooner, I'm afraid. We are in no relation with this payment provider, you see?
I imagine that it sounds harsh, but you have to be patient. Keep in touch with them and ask politely - daily.
Hopefully, it won't take too long.
Are you sure there is no other payment option you can pick instead?
1 år sedan
Casumo sa till mig att om ecoPayz inte verifierade mig kommer de att se vad de kan göra, för närvarande har jag 200 dollar, jag lyckades tjäna mycket mer, så jag skulle vilja ta ut det 🙏
Automatiskt översatt:
Anonymized405
1 år sedan
If this Jpay is a banking app or wallet, maybe you have to verify the account there in the first place. Ask the casino for a further explanation. I would do that.
1 år sedan
license should be revoked!!!... I would never recommend it!!!
1
1 år sedan
Sounds serious! Obviously, something has happened, care to share?
We may even be able to help, just give us some hints.
1 år sedan
Im going to share my review here with you guys about the Casino matter:
----------------------------
I used to be a regular player on this casino, withdrawals usually were processed fast in less than 24 hours.
the last deposit I made was 80$ and from the casino end was a delay, I was okay with that, and while I was waiting I decided to play elsewhere.
the next day I decided to no play and take my funds back and noticed that my withdrawal was canceled.
I opened a conversation with customer service to investigate why my own money with no bonuses was kept by the casino and they said that it is mandatory to wager the amount deposited, under the argument that they don't operate as a bank. To avoid money laundering they have the right to hold my money.
After I opened a complaint on casino. guru and I got the bad news:
Quote -"Unfortunately, at this time, our hands are tied. I would recommend that you complete the wagering requirements the casino sets because you won’t be able to withdraw your funds."-
Conclusion:
I have given away 80$ because I cannot change my mind, can you imagine that 80 dollars is a money laundry? (in the first place they always ask bank statements to detect see how legit is the source of income and verify your ID)
That it is a low and cheap way to take your money and force you to lose your cash. So no I was a total naive. I was forced to, reactivate the account and play-give away the 80$.
I will never play in that place again. Advice to players, make sure you are ready to lose all your money because are never going to be able to withdraw your money until you at least wager the equivalent of your deposit.
Ändrad av författare 1 år sedan
1 år sedan
Hello.
This is really a business standard.
Casinos are not banks and pay fees for every transaction, player deposits included. Normally, you need to wager the amount at least 1-2 times before that money becomes available for withdrawal. That is a reasonable "wagering", I'd say. Some casinos apply a more progressive approach, saying the deposit needs to be wagered 3-10 times.
It is partially part of the AML procedure (Anti-money laundering, further information in free e-course)
Always check the terms to find all the details.
1
3 månader sedan
jag kunde inte hitta sportdelen på casumo!!!i Brasilien tror jag inte att det finns någon!
Automatiskt översatt:
3 månader sedan
Perhaps a little suggestion won't hurt: I would certainly ask its support or chat workers about that. Where we are most likely to guess, they should know for certain. 🤔
What do you think?
1
2 månader sedan
Jag kan inte hitta en sportavdelning. endast kasinospel och bordsspel, slots !
Automatiskt översatt:
2 månader sedan
Hello, I'll give it to our data team to check and if so they'll delete the sports section from the review.
However, how often do you bet on sports ? 🙂
