Hello there.
I found your issue was dated 2 years back. Well, sadly, we are not capable of dealing with such old matters, due to this fact, your case was dismissed, check your email for notification, please.
I didn't know that casinoguru rules have a time limit. I'm trying to tell everyone that this site is a scam, but you are not helping me. I have recommended this platform to people who have been scammed in Turkey, but I think I was wrong. my goal is not to get my money but to prevent this site from scamming people
Well, don't call that rule - called that a reasonable amount of time. Ask yourself how likely we are going to receive any support from the casino about an activity dated 2 years back.
Your complaint was not rejected because we don't care, it was rejected because based on our experiences, such cases are destined to be ignored due to a lack of data from the casino.
Thank you for the warning, I hope you understand the approach.
Thank you for your answer. In my first comment here, I stated that I was scammed 2 years ago. When he suggested that I complain, I even wrote that I could not open it due to technical reasons, I found time to write the complaint. But now you say that you rejected my complaint because it was 2 years ago. please accept my complaint and I will attach the license correspondence as well. I do not want this betting site to defraud other betting players
Oh, I think I understand.
I'm not the one who closed your account. As I wrote you before, each time a complaint is rejected the player should receive an explanation. Have you received any?
Since I do not solve players' complaints, I was just guessing what the issue could be.
Anyone who believes any casino has scammed him is welcome to submit the complaint. Sadly, I can't guarantee the result. That's all.
It's good you came here and tried, and I thank you for that. It's just the complaint team has decided your case is not going to be accepted.
Hi and how long did it take you to withdraw the money when you say it's fast ?
cool!
Any rewards in exchange for your kind words, perhaps? I'm just asking because we knew there was a Discord promotion.
Anyway, thank you for joining!
Really? Okay, so you were given no compensation from the casino for submitting two user reviews? Thank you for the reply, though. 🙂
No i dont get. I write 2 because you rejected i dont know why? I like this casino and i play on this casino often. that's why I can recommend my favorite casino. I'm VIP so I don't need a bonus.
nej jag fattar inte. Jag skriver 2 för att du avvisade jag vet inte varför? Jag gillar det här kasinot och jag spelar ofta på det här kasinot. det är därför jag kan rekommendera mitt favoritcasino. Jag är VIP så jag behöver ingen bonus.
No i dont get. I write 2 because you rejected i dont know why? I like this casino and i play on this casino often. that's why I can recommend my favorite casino. I'm VIP so I don't need a bonus.
Oh, that's good for you!
Apparently, we are still almost under attack caused by casino-motivated positive user reviews, which makes it impossible to distinguish the genuine ones from the rest. 🙁
Your account seems to be "far too close to other ones". We do reject such reviews in order to keep the rating as unbiased as possible. I'm sorry for the inconveniences.🙏
just because my account is far too close to other ones I can't write a review? no sense. so why and why did you create your website?
I have explained everything I can.
This is my last explanation:
Utill today, we have received hundreds of very positive user reviews, most of which were initiated and also compensated by the casino itself.
This is strictly against our guidelines.
Also, note that an interestingly large amount was written by the same group of players - this is also prohibited.
Since we only aim to keep the user rating unbiased, all reviews were rejected.
Since no one is able to distinguish the real ones from the fake reviews, we can't afford to accept any.
I hope you agree that fairness is what matters at this point.
"so why and why did you create your website?"
It is visibly explained on the homepage:
"Explore world's biggest source of information about online casinos
Up-to-date reviews of all online casinos, bonus database, global community, complaint help, and more."
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
En plattform skapad för att visa upp alla våra åtgärder som syftar till att förverkliga visionen om en säkrare och mer transparent spelindustri online.
Ett ambitiöst projekt vars mål är att hylla de bästa och mest ansvarsfulla företagen inom iGaming och ge dem det erkännande de förtjänar.
Casino.guru är en oberoende källa till information om onlinecasinon och onlinecasinospel, som inte kontrolleras av någon speloperatör eller några andra institutioner. Alla våra recensioner och guider skapas med största objektivitet och ärlighet, efter bästa kännedom och bedömning av medlemmarna i vårt oberoende expertteam. De är emellertid endast avsedda som informationsunderlag och ska varken tolkas som, eller anses vara, rådgivning i juridisk mening. Du ska alltid själv säkerställa att du uppfyller alla rättsliga skyldigheter innan du spelar på ett utvalt casino.
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