HemForumCasinonCandy Casino – generell diskussion

Candy Casino – generell diskussion (sida 2)

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4 år sedan
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blankaloviscek
1 år sedan
gbse

Hello,

I come across this rule already, the way I it many players tent to play completely for free, utilizing for instance daily and weekly free spins only. Such rules are suppossed to prevent that.

From the player's perspective though, I imagine it leaves a very bitter taste. If the casino want to restrict consecutive free bonuses, I'd say the system should prevent player from taking the fourth bonus rather than leaving the player play without any notice. Would that felt better?

But you managet to roll over even the deposit I see, that's cool!

1 år sedan
gbse

now Is done and now i know more about their policies &rules. And as you said, no one is telling that, not even support.

blankaloviscek
1 år sedan
gbse

And you also help warn others along the way. Do you know what I find extremely unconfortable in gambling these days? Keeping all the rules and limitations in mind. Some bonuses are so complicated that I just do not bother to make additional effort and skip all the promotions completely.

I hope you are much more relaxed with rules 🙂

1 år sedan
gbse

filehi can someone maybe explain to me why this page pop up in CANDY CASINO when i want to play,why did i sign up if this is happening?.

1 år sedan
gbse

Serious guys if this is happening why dont they warn u before hand,i mean its a total waist,i mean 1st u exited for its a new platform exiting things can happen but afterwards a total turnoff lol.

MakwaaN
1 år sedan
gbse

According to our information, players from your country are accepted at this casino.

Does this show only when trying to play some particular game, perhaps? 🤔

7 månader sedan
gbse

BEWARE

I won 8500€ from candy casino where they only paid 800€ where there were also problems. So I took a deposit bonus where there was a win cap I wagered this amount almost 4000€ and tried to make a withdrawal and I had to wait for the documents to be approved for almost 2 weeks and I played there every day and won 8500€ in total and I made a withdrawal and I was looking forward to it and I started asking about the money and they said I would only get 800€ wow the casino took 7700€ for its own expenses I asked about this many times and the answer was to wait then came the day when I thought I would get money they announced that I would get 400€ because they have problems with payments and said it would be another 5 days before this 400€ comes. The operation of this casino is absolutely fucked up I took pictures of these conversations and withdrawals that I had made I hope someone would close down the operation of these scammers.

7 månader sedan
gbse

I won but the casino didn't pay the money and then they accepted €800 from which I only got €400 when there are problems with the payments €7700 were lost to the devil's Sahara

file
Kikke
7 månader sedan
gbse

So, to understand this whole thing better. You played with the bonus, and you successfully finished the wagering, right?

Was the money transferred from bonus money to real money balance before you continued playing with the money won from the bonus and won the 8500€?

I am asking because if you had finished the wagering and the money was in a real money balance, then you should receive the whole balance and not just the money the casino said that you are entitled to.

Please try to explain the whole matter well to us so our complaint team can understand it better and help you according to that.

7 månader sedan
fisegb

Hej, omsättningen var helt lyckad och jag hade riktiga pengar, förmodligen 600 euro i början. Jag försökte ta ut dem, men de ville ha dokumenten, som jag satte in och jag spelade med dessa pengar i förmodligen 2 veckor, vilket jag vann, 8500 euro, men jag fick inte 800 euro, varav de bara betalade mig 400 euro. Jag kan lägga upp bilder på alla insättningar och uttag. Så ni kan se. Och dessa pengar kom till mig efter omsättningen för uttag, det vill säga, pengarna kom till mig som ett riktigt saldo, med vilket jag fortsatte spela. Jag gjorde ett uttag på 6500 euro och ytterligare 1500 euro och lämnade 500 euro kvar för spelet att spela, och sedan hände det sig att uttaget var 800 euro och alla andra pengar var förlorade, det vill säga, jag förlorade 7700 euro i pengar.

Ändrad
Automatiskt översatt:
Romi
7 månader sedan
fisegb

Hur kan jag skicka bilder på dessa lyftar så att du förstår vad jag menar?

Automatiskt översatt:
Romi
7 månader sedan
fisegb

Ja, bonusen omsattes och jag hade sedan ett riktigt saldo på 600 € som jag fortsatte spela med.

Automatiskt översatt:
Kikke
7 månader sedan
gbse

I understand now.

Please know that you don't need to send any pictures here; just wait for your complaint to move forward, and whenever needed, your complaint resolver will ask you to provide those.

From your description it seems to me like there could have been some mistake made, though, but we have to wait and see how everything will unfold.

Please stay patient.

Romi
7 månader sedan
fisegb

Jag mejlade Tom som är här för att hantera de här sakerna och skickade honom en skärmdump. Jag tror att de verkligen fuskade och tog pengarna till sitt eget konto.

Automatiskt översatt:
Kikke
7 månader sedan
gbse

Let's try not to make any assumptions yet, please. What do you say?

Our complaint team will investigate it thoroughly, and hopefully soon we'll learn more.

6 månader sedan
fisegb

Jag skulle inte vilja vara negativ om jag hade förlorat den här summan. Casinot skulle vara nöjda, men nu när jag vann är det här gratispengarna som jag kunde ha tagit ut och jag fortsatte spela och vann, så casinot kom fram till att jag bara skulle få 800 euro, det är mycket pengar.

Ändrad
Automatiskt översatt:
Kikke
6 månader sedan
gbse

It is not that easy, you know. The gameplay has to be checked, and also how the money appears in the casino account. If they have it well set up or it is confusing, then also they mess up.

You know what I mean?

Let's see how it will go.

6 månader sedan
fisegb

Det som förvånar mig är att saldot var fritt att ta ut eller spela på. Och jag lyckades spela i två veckor innan alla dockers blev godkända och sedan gjorde jag ett uttag på 8000 euro, fick 800 euro från det och lämnade 500 euro till spelet och alla pengar försvann i tomma intet.

Automatiskt översatt:
Kikke
6 månader sedan
gbse

So, do I understand correctly that the money was already in the real money balance?

Romi
6 månader sedan
fisegb

Ja

Automatiskt översatt:
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