CampoBet Casino – generell diskussion

Om du vill diskutera något relaterat till CampoBet Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller något annat – kan du göra det här.

de verifierar inte kontot och betalar inte

Therefore you submitted the complaint which allows us to go through the process and help you out if possible.

Just please, mind my question in this thread. I guess we could use an explanation regarding your CampoBet-related problem.

äntligen verifierades mitt konto och detta hände efter att ha lagt upp ett klagomål här på sajten.

men jag väntar fortfarande på att få

Hi.

It's better than nothing 🙂. No, seriously - passing the KYC is the most important part, without it, you would never have a chance to withdraw. Let me know how it continues!🤞

Jag förstår inte varför det är så svårt, och det verkar mer som att de använder det som en ursäkt för att inte betala eftersom de kan begära verifiering innan kunden gör den första insättningen, det skulle vara rättvist att bara kunna göra en insättning om du kan att dra tillbaka.

väl jag var verifierad och hittills har jag inte fått

You can always ask the casino to verify you before the first deposit is made. It's not standard because many players don't want to be delayed from the play, and it also brings additional occupation to the casino. By verifying the winners only, they save time.

What is the last update you got from the casino, please?

20 dagar och de verifierar inte kontot och behandlar inte uttaget, och de svarar knappt på mejl!

Endast automatiska svar, chatten är värdelös!

vi är i samma båt vänföretaget LIXO!

Jag fick äntligen beloppet

Jag lyckades ta emot det men det var inte lätt, jag föreslår att du öppnar ett klagomål här på sajten

Jag gjorde en normal insättning på plattformen, och som jag begärde skickade jag identifieringsdokumenten, tidsfristen de satt för att göra detta har passerat och mitt konto kan fortfarande inte göra ett uttag, jag behöver brådskande åtgärder! Eftersom det inte är möjligt att det i mitten av 2023 finns kasinon med ett sådant rykte som praktiskt taget skadar sina kunder, verkar det som att deras avsikt är att behålla varenda pengar du har, e-post och livechatt är värdelösa, jag hoppas att någon kommer att göra något för mig

Hi, so how long does the account verification process take ? When did the casino give a deadline ? Sometimes this process can take longer as casinos consider it very important. Of course, I understand that if you were given a deadline, you would expect this process to be successfully resolved and you can deal with your approval of your withdrawal. 

However, I also see that you have already managed to file a complaint with us and so we will continue to wait to see how your case develops. Of course, I would recommend you to cooperate with the casino and send further documents if necessary and if you are contacted. This will probably be the easiest way to verify your account. Also, as part of complaints, I have noticed that other players have had similar problems where the casino has tried to resolve the situation. As an example I can mention this case: https://casino.guru/campobet-casino-se-the-player-struggles-to-verify

but there are others, so if you're interested, you can check them out here: https://casino.guru/complaints 

If anything changes and you receive any new information as part of the account verification process, you can update us on the forum and also add more information to Veronika's complaint. 

I hope that your situation will be resolved as soon as possible and there will be no further problems. 🙂

Hi, i opened a complaint here too already

but they keep making excuses since 2 weeks and not paying out my amount

they saying its a payment provider glitch and always telling me to request it again

Hello. Sorry to hear about your issue with this casino. You have done the right thing to submit a complaint. Unfortunately, due to the fact, that the full14 days from the day you have requested the withdrawal, has not passed quite yet, our complaint team couldn't start working on it. Tomorrow is another day, though, right? And if you still haven't received the money, our team will investigate and do everything for this issue to be solved. Have you got, by any chance, an update from the casino? Let us know please.

Hi Romi,

thank you for reaching out

The timeframe will be passed this afternoon,

There are no updates from Campobet they keep finding excuses every time the withdrawal fail.

Nobody answers email and on chat there is no really help.

Hi. Yes, you are right. Our complaint team will start to investigate as soon as your case will be on their "to do" list, let's say. So 🤞 for the best result and please do not forget to inform us if you have any updates 😉.

Hi Romi,

Thanks a lot looking forward

Hi Romi,

My complaint passed 14 days but still no input from campobet into my complaint here can this be taken further and also campobet to involve?

Hello there. I can see in your complaint that it was resolved. So as you can see, luckily it was just a little delay and in the end everything worked fine, don't you think so? I am very glad you have received your money. Very positive news indeed 🙂. If you like to write about your experience, please do so by following this link 👈. Maybe you will help some other player by doing so. Let us know how did you go. 👍