Cactus Casino – generell diskussion (sida 3)

I thought you'd be able to agree on something with casino. 

The truth is that casinos don't have to offer bonuses to players and they don't have to say what the reason is. 

It's not the most user friendly, so I understand your frustration. 

I would say that if it was a fault in your internet connection, though, that probably could have caused the whole situation. 

So if the casino doesn't want to give you the bonus, then unfortunately you probably can't do anything about it.

Hello!

Thank you for your message.

We would like to clarify that the bonus you started to wager and then canceled cannot be restored. When a bonus is canceled, the system always displays a warning that all funds associated with it (including the remaining bonus balance and winnings) will be debited. This warning appears before confirmation, and it is not possible to cancel the bonus accidentally.

We understand that the situation may have been unpleasant, and we regret that you have been left with a negative impression. However, in this case, the bonus policy rules were followed.

Thank you for your understanding, and we wish you all the best!

Okej. Jag förstår att era policyer är så, innan jag spelar med er måste jag bekanta mig med alla era policyer och möjliga situationer och först då kan jag bestämma mig. Ni har smält det här fallet så mycket att man kan släppa taget. I det här fallet gjorde jag en insättning med en bonus som jag än idag inte har spelat för. Jag menar inte att skada dig, men ditt visitkort säger tydligt att du får en bonus när du sätter in pengar. Jag har inte fått någon.

7x max cashout on the welcome bonus. Dont bother playing here. Dumb term.

My bowns

Hej, god eftermiddag allihopa

Min erfarenhet med detta casino... spela inte, du får ingen betalt.

Som tur var gjorde jag bara en insättning på 10 euro. Jag såg till att verifiera mitt konto, min e-postadress, mitt ID, min adress etc.

Även om jag spelade med en bonus satsade jag aldrig mer än 0,40 €, och jag vann 100 €.

För att ta ut pengarna behöver de en video som visar mitt ansikte, min legitimation och hur jag går till datorn för att ladda ner ett kontoutdrag över den gjorda insättningen.

Jag säger ju att det är olagligt att visa min stationära dator.

Okej, jag gör det. Jag ska rensa skrivbordet och aktivitetsfältet så att ingenting syns.

Jag loggar in på min bank, ser mitt saldo (det är ett konto jag använder för sådana här saker, men det är olagligt), genererar kontoutdraget, registrerar allt och skickar det till honom.

Svaret? Att jag har brutit mot spelreglerna och kontot är stängt.

SPELA INTE

Okay, so what did you actually violate? Did the casino tell you anything else? Since you mentioned at the beginning that you never placed a bet larger than 40 cents, isn't that a problem? 

Hej, när ett casino ber dig om dokumentation som gränsar till olaglighet, i hopp om att du ska ge upp eller spela bort ditt saldo...

Och när du väl går med på deras krav säger de att du har fuskat, de raderar dig, du har inte tillgång till din historik och de ignorerar dig som stöd.

Saker som händer med bluffkasinon

Let's please focus on what I'm asking; maybe we can try to help you.

What documents do you think were borderline? How did you cheat, according to the casino? 

Somehow on this website the staff of CACTUS casino can manage to get so much time and manpower that they basically wrote a whole letter but on there support channel whetehr its telegram or live chat on their website. the replies i was getting was just so hollow and felt like some dead-BOT is replying with 2-3 commands they are fed.

fortunately i always do screen recording when i play on any casino or when i am doing anything related to crypto. I have like hours of screen recording of them harassing me which is a classic old school technique that is to make a person so much frustrated and harassed that either players just play and loose the money or out of frustration one would end up saying some abusive word which this casino has a rule in the terms and conditions that if any player says anything wrong or abusive about the cactus casino they can simply just close your account and take your money.

everything is put into place with proper plan so that they can make their victims to be in wrong and just shut them out.

its amazing that in 21st century in era of AI and social media this casino is openly saying that if their victims complained or told the truth in public then we will take more from the victims.

Its like a con artist or theif saying that i will steal from you but if you called me theif or fraud then you get punished more and we will take all you money.

Great.

It’s fine to share your experience with the casino here, especially if you felt the support replies were repetitive or unhelpful.

At the same time, I’d be careful with conclusions such as the casino deliberately trying to provoke players or having a planned system to confiscate balances. That would need much stronger evidence than the support experience alone.

What would be more useful is the exact rule you’re referring to. If their Terms really say that a player can lose the balance simply for criticizing or insulting the casino, please share the wording or the relevant section. Then we can look at what it actually says and how it could apply in practice.

I cashed out like 2 hours ago I'm still waiting on my money I want $60 and I want 80 I completed all the requirements sent it to cash app it's just not there yet I was wondering how long it takes

I cannot tell you exactly how long your withdrawal will take. However, since you submitted it only two hours ago, you are still at the very beginning of the process.

I would be prepared for it to take a little longer so that you are not disappointed if the money does not arrive immediately.

Which payment method did you choose for the withdrawal?

Thanks for answering my question I did finally get it I appreciate it

Great. You ultimately received it faster than I expected.

Which payment method did you use? Since the withdrawal was processed relatively quickly, was it cryptocurrency or something else?