Hello,
If I understand correctly, you are facing three separate issues: a missing bet, problems accessing your account, and uncertainty about how to receive your withdrawal through blockchain.
The missing bet and login issue are unfortunately things that only the casino can investigate, so I would continue following up with their support team regarding those matters.
As for blockchain withdrawals, the process is usually quite straightforward. In most cases, you need to create a cryptocurrency wallet, obtain your wallet address, and provide that address to the casino when requesting a withdrawal. Once approved, the funds are sent directly to your wallet.
Popular cryptocurrencies for casino withdrawals are often USDT, Litecoin, Bitcoin, or Ethereum, although the available options depend on the casino. Likewise, there are many different wallets available, so the first step would be to find out exactly which cryptocurrency the casino supports for withdrawals.
If the casino has already told you which cryptocurrency they use, feel free to share that information here. The community may be able to explain the general process and point you toward suitable wallet options. Of course, always follow the casino's instructions, as withdrawal requirements can vary from one operator to another.
Hopefully, the casino will respond soon and help resolve the account access issue as well. But if they don't, please do come back; at least we can take a look at it here together.
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