BonusBlitz Casino – generell diskussion (sida 2)

Att försvara ett kasino som lurar sina kunder är ett tecken på bristande professionalism och neutralitet från din sida och jag slutar här eftersom verkligheten av fakta har beskrivits väl. KASINOT BÖRDE INTE HA KREDITERADE NÅGON SUMMA PÅ SPELKONTOT OM TRANSAKTIONEN INTE HADDE BEKRÄFTSS AV BLOCKCHAIN SOM DET HAR HÄNT, ANNARS SKULLE CASINOT BEGA EN RIKTIG BLEDREG, ATT ILLUDERA KUNDEN SOM KUNDEN OCH KUNDEN HAR HÄNT ÄR I VERKLIGHETEN RENT FIKTIV OCH ILLUSIVT! ÄVEN SKA KASINOTS ÄGANDE OCH FÖRVALTNING VARA OFFENTLIGT, ETT ANNAT ELEMENT SOM RÄTTFÖRAR VAD SOM HÄNDE MED UNDERSKIKTAD!

Explaining is not an act of defense. It is actually a reasonable response to your accusations. Once you stop, it will be over. Do you really expect me to stay silent while pointing the finger at Casino Guru?

I'm sure I have told you many times before, and I'll say it once more: Deal with it - the complaint is over.

So, shall we stop? I'm not going to repeat myself again.

JAG BEGÄR ATT ÅTERÖPNA KLAGOMÅLET FÖR JAG HAR KVITTET UTFÄRDAT AV CASINO SOM BEKRÄFTER INSTÄLLNINGEN HAR GJORT SÅ INGENTING HAR FÄRDIGT! FAKTA TALAR FÖR SIG SJÄLV, OM DU VILL FÖRSVARA ETT KASINO-BLÄGERI, DÅLIGT FÖR DIG! ANNARS KOMMER JAG GÅ MED LAGLIGT SÄTT. DU FÖRSVARAR CASINO GURU FRÅN VAD? JAG FÖRSVARAR DE SOM BETTER ÄRLIGT OCH KORREKT I LIVET.

Dear Nemokid.

If you believe the complaint will now be handled differently, that's cool. I'm sure the Complaint Team will review the receipt carefully and make the right call.

Well, good luck with that, like honestly 🙂.

I won't reply to the rest, I already said I'm done.

I'm back to let you know that my first good experience with this notorious casino was not a fluke. I won again, $1004 and am cashing out the next day, netting $970 due to BTC fluctuations. The withdrawal would have been closer to instant, but I used a new credit card and that had to be verified. Nonetheless, between the win and the $ in the bank was less than 12 hours. I used my own money. I spent $450 so am netting $520 but a win is a win. I have played several times since the previous cash out win and I have to say, I have won modest amounts that through my own fault have played back in. I find this casino an enjoyable option and continue to be surprised at its large amount of terrible feedback. Seems like much of it comes from those expecting freebies. I have true horror stories I could relate about other casinos that take months to pay, so this is quite refreshing. In fact, this was probably the fastest payout I have ever experienced. Still don't like using crypto, but for cashout purposes there is no other choice at Bonus Blitz. Also, their customer service rep I dealt with the most was really obtuse, but that is part and parcel of the online casino experience. I do hope this mystery of ownership gets resolved, so I could feel a great deal more comfortable playing here, but in the mean time, I have nothing really bad to say about Bonus Blitz.

Thanks for taking the time to add your experience here.

I'd say the difference between a good casino I'll probably soon forget and an exceptional casino I tend to visit often is actually the quality of support and chat operators. The way I see it, providing top-notch customer service is a great way to step out of line.

What do you think?

Oh I love great customer service, but have YET to experience it at ANY online casino. I will probably have a big long story to tell you about another casino group, but am holding my tongue while I wait for my final payout and the THREE PAYMENTS they took from me without giving me any credit. Out of respect for the casino rep I didn't do a chargeback, but assumed she would help me get a refund. Boy was I wrong. I am approved for $550 in total refund but she warned me "it might take months" to receive. Also, the thousand dollar win is now five weeks old and they said it was sent out two weeks ago!!! Unbelievable. Anyway, getting back to the topic at hand...BonusBlitz. Well I played again today and won today AND got paid today. I am having a FABULOUS experience here, and feel like I have to give credit where credit is due. I put in 200, I think they had given me a 20 dollar "loyalty" bonus, and I wound up pulling out $702. I had to also back out the 20 dollar chip. So my $682 became $660 due to BTC fluctuations and a ten dollar fee from Coinbase. But wow. The money was in my hands within an hour and a half, and it's on the way to my bank account right now. Meanwhile, I have a thousand dollar win that has been missing in action for five weeks from an Ace Revenue Casino. Like I said, I have a lot to tell about those "characters."

Heya!

Uhm, do you have anything related to the BonusBlitz Casino I wonder. 🙂

I hope you do, because this thread is the best place to start. For other casios, kindly chose proper threads or start your own. 😉

I have true horror stories I could relate about other casinos that take months to pay, so this is quite refreshing. 

ahem sunrise slots, lol

GARDACASO BEGÄRAN OM ÅTERÖPPNING AV KLAGOMÅLET EFTER MÅNADER ÄR FORTSÄTTIG UTVÄNT TROTS JAG HAR MED MIG KVITTET PÅ BETALNING SOM REGELBUNDET HAR GODKÄNTS AV KASINOT, VIDARE FORTSÄTTER DU ATT AVVISA ATT GODKÄNKA NEGAT. KASINO KASINO BLUFF. VARFÖR HÅLLER DU DEN AVSTÄNGD I MÅNADER NU? SKA DU INTE VARA SJÄLVBROENDE OCH NEUTRAL I DINA BESLUT?!! DU KOMMENTARER SJÄLV!!

I believe everything has already been said. If you come across any news reading your complaint, turn there, please.

According to the complaint:

"However, we have to focus on the facts here. The fact is that, according to the blockchain, your first deposit didn't get through and therefore all winnings derived from that deposit are void."

I can't help you with that here on the forum - try to update the complaint instead. This is not the place to resolve or reopen complaints - I'm sure you know that.

Since we've been circling around the same topic for quite some time, there is nothing I can add at this point. Thus I won't respond to this subject again.

On July 20, I was asked to submit photos of a credit card for verification, which I did, and two hours later, it was used at two separate locations/stores. I have evidence of this on the credit card statement as well as the alerts from my bank. I think it’s unlikely that I am the only victim. Anyone?

Hi, I'd say that's pretty weird. Have you confronted the casino and of course your bank with this ? Unfortunately, these cases are difficult to solve. 

As Veronika wrote in the complaint: 

"As for the suspicious transactions on your credit card after submitting your documents, I truly understand your concerns. However, unfortunately, we do not have the ability to intervene in cases related to potential cybercrimes. If your personal information has been misused, I strongly recommend contacting your bank and local authorities, as they are equipped to handle such matters. It’s important to note that we do not have the legal authority or resources to investigate or hold individuals accountable for these actions."

I'm curious what will come from this case and how it will be resolved.

Also, if you find out new information, let me know because I'm quite interested in situations like this.

Would that be possible ?

I definitely messaged the casino, my bank messaged me about the transactions because I didn’t know they were happening. Of course I disputed them. I understand things like this are incredibly difficult to solve, but I certainly hope we can trust the casino with our sensitive information, but it is incredibly suspicious that hours after that card info is submitted, it begins being charged. I have zero other fraudulent charges on that card and only used for gambling on a few sites, all of which had my information weeks prior. Unfortunately usually the likely option is the correct one. If it had happened to anyone else, it would look worse, and if nobody had shared a similar circumstance, then I suppose there could be other possible scenarios?

I’m going to create a similar post on other casino review site forums and see what I can dig up

Further information on this whole would certainly be useful. But most of the time, at least I do, I have to authenticate transactions of similar nature with a code. Of course, if it was cybercrime, it probably wouldn't be necessary and I'm also curious what you can solve. 

If you have anything new, feel free to let me know.