Vi är på 4:e dagen utan kontakt från casinot. Efter år av erfarenheter är detta det värsta! Kan du hjälpa mig att prata med dem? Jag vet inte vad jag ska göra för att få mitt uttag!
We are on the 4th day without contact from the casino. After years of experiences this is the worst! Can you help me talk to them? I don't know what to do to get my withdrawal!
Siamo al 4° giorno senza un contatto da parte del casino. Dopo anni di esperienze questa è la peggiore! Potete aiutarmi a parlare con loro? Non so cosa fare per avere il mio prelievo!
Automatiskt översatt:
1 år sedan
As Veronika mentioned in your open complaint, we give casinos 14 days to resolve everything they need to send you money. If nothing happens by then, our team will try to contact the casino. You will need to be a bit patient for now, especially if it's only a few days away. I know it's not nice not to hear from the casino anyway, but I also don't think there is any need to be skeptical and worried right away without some evidence.
God kväll ! Jag begärde ett uttag på 400 euro från betriot! Finns det någon chans att jag får mina pengar eller kommer jag att lida i några månader?
Good Evening ! I requested a withdrawal of 400 euros from betriot ! Is there any chance I will get my money or will I suffer for a few months?
Καλησπέρα ! Αιτήθηκα μια ανάληψη 400 ευρώ από betriot ! Υπάρχει περίπτωση να πάρω τα λεφτά μου η θα με ταλαιπωρήσουν κανένα μήνα;
Automatiskt översatt:
1 år sedan
Hey, I believe that if you are at the beginning it may take some time, but I would definitely not be worried right away. Did the casino ask you for any documents and therefore to verify yourself or not ? Did you load your money using the bonus ?
Tack för uppmuntran! Jag försöker hålla mig lugn och ha tro
Thanks for the encouragement! I'm trying to stay calm and have faith
Grazie x l incoraggiamento! Sto tentando di stare tranquilla e aver fiducia
Automatiskt översatt:
1 år sedan
Some casinos take longer to pay a player. This casino has also had some complaints that have been resolved recently regarding delayed withdrawals. So like I said, patience will definitely be needed.
I will keep my fingers crossed for both of you. ☘️
Okay, so that means they probably don't need anything from you yet. We'll see how the situation moves on and if there's any progress. Let me know if anything changes.
Så det är en vanlig sak med detta casino, jag borde ha läst innan jag spelade det.
So it's a common thing about this casino, I should have read before playing it.
Quindi è una cosa comune di questo casino, avrei dovuto leggere prima di giocarci.
Automatiskt översatt:
1 år sedan
Good point, I'd say. Browsing complaints and user reviews may provide valuable details, especially when it comes to withdrawals.
Perhaps it's best to mention that, the Safety Index won't tell you how quick the support is or how likely your withdrawal will be delayed. Hopefully, things move on soon for you!
Ska jag lämna in ett klagomål eller vänta lite längre?
Should I file a complaint or wait a little longer?
Να ανοίξω παράπονο η να περιμένω λίγο ακόμα ;
Automatiskt översatt:
1 år sedan
As Jaro mentioned, it's quite too early for the complaint. I mean, you are welcome to submit one anytime you like. It's just that we have to give them some time to resolve the withdrawal without our direct intervention.
If I'm not mistaken, you preferred a bank transfer - it's not unusual for this payment option to take a couple of days. May I know when exactly you submitted the withdrawal? I probably missed this information, sorry.