On the site with reviews they generate positive reviews for themselves, in the telegram chat there are a lot of bots who praise the site, and those who contact them with a problem do not help them and simply block them, THESE ARE SCAMBLERS!
Jag har samma situation
Hello, did the exact same thing happen to you as the other player describes? Could you say more about that please? If it would be possible we would try to help you, we just need to know more about the case you are in.
I will wait for your reply.
Ja, jag vann $1 500, begärde ett uttag på $500, kontot spärrades, pengarna kom inte. De begärde verifiering, jag skickade alla dokument till dem. Efter att ha skickat dokumenten har 21 dagar gått och det finns inget svar, supporten ignorerar.
Oh well, that's a nuisance, then I'd probably go ahead and file a complaint. Our team would try to help you because 3 weeks is quite a lot to verify.
If you're interested you can file a complaint here. 👈
As for the documentation, didn't the casino tell you what the problem is? Were there any accepted? Is there a specific one with which there is a problem?
Ja, jag lämnade in ett klagomål. Kasinot säger ingenting, inte ens orsaken till blockeringen, om du kan kontakta dem snälla, 4 veckor har gått sedan dokumenten skickades. De ignorerar alla meddelanden via post, de vet ingenting i onlinechatten. Snälla hjälp
I’m excited to experience BetPanda Casino and see if I can win big. I’ve heard mostly positive things, but I could use some guidance on how to approach it. Do you have any reviews or tips that might help me out?
Det finns inget behov av att sätta in pengar där, och om de inte tar ut dem kommer de att blockera ditt konto och det är allt
Ja, jag lämnade in ett klagomål. Kasinot säger ingenting, inte ens orsaken till blockeringen, om du kan kontakta dem snälla, 4 veckor har gått sedan dokumenten skickades. De ignorerar alla meddelanden via post, de vet ingenting i onlinechatten. Snälla hjälp
Can I ask you again, please, did you play in the casino or bet on sports? Because if you only played sports, we probably can't help you, but I could send you some links where they might know.
Jag spelade i kasinot och satsade, men jag spelade mer i kasinot
Hin there!
Sadly, I could not spot an accepted complaint. I suppose you can try one more: give the best explanation you can, making sure to include any casino wagers, and colleagues from the Complaint Team will evaluate whether the submission satisfies all requirements for the case to be accepted. 🤷♀️
Det har gått 6 veckor sedan jag skickade dokumenten, det har inte kommit något svar, kontot är spärrat, de kommer inte att ge mig pengarna. Jag har redan gett en förklaring. Jag fyllde på mitt konto, vann 1 500 dollar, satte det på uttag, 400, pengarna kom nästan direkt. Jag spelade lite mer och återigen var saldot 1 500 dollar. Jag beställde ett andra uttag på 400 dollar, pengarna kom inte, kontot var spärrat. En vecka senare bad de om dokument, jag skickade allt de bad om. Och efter att ha skickat dokumenten har 6 veckor gått, det har inte kommit något svar från dem, kontot är blockerat.
I clearly understand your problem. Anyway, when I looked into why your complaint was not accepted, it was mainly because our team flagged it as being about sports betting, which we are not involved in. It should also be said that you made money by playing in the casino, although I didn't explicitly see you say that you were just betting. So please try again and hopefully this time the complaint will open normally. 🙂
Jag satsade inte bara på sport, utan spelade även på kasinot
Yes, and it's important to mention this in the complaint too, so please try to enter it again and say that it didn't refer to the case you're describing only to sport.
Jag spelade i kasinot, inte bara vad
Great, I understood that, I thought that when you re-submit the complaint you would write it in the text there, so that the team knows about it please. Would that be possible? You only post here on the forum and I don't deal with complaints.🙂
Klagomål avslås
I looked at it and I wrote to my colleagues about it and I saw that at the beginning you said it was just for the sports betting. Then you wrote that it was also for slots, but unfortunately I have the feeling from what I saw that it is also mainly sports betting.
So the main point is that if someone bets on sports and then the casino blocks his account because of a review, we can't help him because they are investigating his game play and we don't have a department for that.
However, I heard you got a list of sites that deal with this area and maybe they could help you. Did you file a complaint there as well?
I’ve been wondering if live games offer better chances than slots. What do you guys recommend?
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
