Update,
they have sent 2x £500 at same time this morning and still pending 1x£500 due on 5th October potentially as that would be 3 working days.
I will request £500 later tonight but then that would be the £2000 per week limit.
will update when I can.
That’s encouraging progress—two £500 payments have now been sent together. Have they already reached your bank account, or are they marked as paid only on the casino’s side?
With the larger balance you mentioned, I also need to correct my earlier estimate: withdrawing it under the £7,000 monthly limit would take several months, assuming payments continue regularly.
Hopefully the third request follows without complications. Keep us posted on whether the money arrives and how the next withdrawals go.🙂
Jag har samma problem och betalar inte ut pengar. Jag vann 3600 pund förra fredagen och nu äntligen efter verifiering har jag fått 3 uttag som väntar. Jag kan bara ta ut 500 pund per dag. Har haft det sedan måndag och fortfarande inga pengar. Jag får se om jag får några idag, det har gått över 3 dagar nu. Jag vill bara inte betala. Chatboten gör ingenting, det har frusit mig nu.
I’m havein the same issue keep not paying me out won 3600 last Friday an now finally after verification got 3 withdraw pending can only take 500£ out per day been going now since Monday and still no money see if I get any today as would been over 3 days now just won’t pay the chat bot does nothing have now froze me out
Waiting through verification and then still seeing all three withdrawals pending is understandably frustrating, especially when you can’t get a useful response from support.
You mentioned that your account now shows as verified after submitting your passport. When was that confirmed? Also, when you say they’ve "froze you out," do you mean you can’t access your casino account, or only that the support chat isn’t responding?
We generally allow up to 14 days for verification and withdrawal processing, so the wait since Monday alone doesn’t establish that they’re refusing to pay. However, they should explain any delay beyond their stated processing time. Have the requests remained pending throughout, or has any been rejected and needed resubmitting?
Already in bank that was instant I do use a Revolut account and get them to send via bank transfer to my euro account so that may speed things up.
will update over coming days.
I’ll request 1 more £500 tonight
then I’ll have to wait until Tuesday to make another as I think that will be 7 days clear.
Don’t want to push the boat by making loads of failed attempts.
Good to hear the money has actually reached your account. That clears up whether the two payments were only marked as processed.
It makes sense to check when the weekly allowance becomes available again before submitting another request. If you’re unsure about Tuesday, support should confirm how they calculate the seven-day limit.
Hopefully the remaining payment follows smoothly too. Your updates are useful for others following this thread, so please let us know how the next withdrawals go. 🙂
Jag meddelar dig om det blir fler uppdateringar. Jag tror att det kommer att ta fyra månader att ta ut de totalt 31 500 punden, så vi får se hur det går.
I will let you know any more updates this will take 4 months I think to withdraw the £31,500 total so let’s see how it goes.
Telling me now they can’t talk about withdrawal untill in logged in absolutely bad off poo they was tellin me last week about the withdraw now it been over 8 days they still won’t speak to me I want to make a complaint please absolutely awful rippin people off betmica do not play this !!!!!
De säger att de inte kan prata om uttag förrän jag är inloggad, helt illa ute, de berättade för mig förra veckan om uttaget, nu har det gått över 8 dagar och de vill fortfarande inte prata med mig. Jag vill lämna in ett klagomål, snälla. Helt hemskt, folk lurar Betmica, spela inte det här!!!!!
Telling me now they can’t talk about withdrawal untill in logged in absolutely bad off poo they was tellin me last week about the withdraw now it been over 8 days they still won’t speak to me I want to make a complaint please absolutely awful rippin people off betmica do not play this !!!!!
Being told to expect £500 and then receiving neither the payment nor a clear update is frustrating.
Support may need you to log in before discussing account details, but that becomes a problem if you can’t access your account. What happens when you try to log in, do you see an error or a message saying access is restricted? If so, they should offer another way to verify your identity and assist you.
You can submit a complaint here: https://casino.guru/complaints/create
Explain the withdrawal timeline, the promised payment and any access difficulties. Since you mention eight days, our team may initially advise allowing more time under the 14-day processing period we discussed. However, include the original request date so they can assess the full timeline.
They will ask you for additional verification. I’ve had to send them 3 months bank statements. I’ve had only one £500 payment the very first time I withdrew however going forward they have declined 3 separate requests of £500. I will wait to see if they pass the additional verification as I’m due to receive £500 today as it’s been 3 working days since I sent bank statements and requested the withdrawal. It delaying tactics constantly. Seriously don’t know how the can get away with this. It is so frustrating and unfair.
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