BC.Game – generell diskussion (sida 5)

🙌🙂🍀

Have a good day for you.💗

Detta

Hello. I understand your request, but I’ve already explained my view several times, and it isn’t my place to assess the casino’s written response.

Based on your own description of what happened, this is the kind of response I would have expected. It brings us back to the reasons we couldn’t accept your complaint request in the first place.

I’m sorry, but I don’t think going through all the same details again would help.

By the way, I noticed something: the complaint submitted under the profile you’ve been using to speak with me was rejected and closed, and it contains no response from the casino.

So this screenshot appears to come from a different complaint. I can’t tell whether it was shared with you or whether you have access to another account, but it doesn’t match the case linked to this profile.

The complaint linked to this profile, saqib410, was handled by Attila four weeks ago. So how does Samuel come into the picture now?

https://casino.guru/complaints/bc-game-casino-player-s-account-has-been-closed-20

You know, the problem is that you’re trying to explain why other casino accounts share patterns with yours, while we’re seeing a very similar situation here at Casino Guru. Just something worth pointing out.

Honestly, that leaves me wondering what the point of this discussion is.

Hello, I think we’re misunderstanding each other. You’re sending me screenshots of a complaint submitted under a different account, while you already raised the exact same issue under this account and your complaint was rejected.

I understand what BC.Game asked you to do and what their position is. I’m simply repeating that I have no role in this. That’s basically all. I also suspect Samuel may not know that you previously submitted the same issue to us under another account.

The fact that BC.Game told you that you can submit complaints elsewhere and that they will give the same response doesn’t, in my opinion, mean what you’re taking it to mean. It simply means they consider the matter closed and their position remains the same, regardless of where you submit another complaint.

Alright, no problem. I understand what you're saying. Thank you for your time and clarification. I'll handle this matter myself from now on. I won't trouble you further.☺️best of luck