But I'm on a mission now hopefully with your help guru. I'm so glad I found you because I already love to gamble and that's what I do anyway so I'm gonna try and play at every single one if possible and I'm gonna help expose the dishonest cheating and fake ones and give the honest ones a fair review they deserve so the good ones get more play and the bad ones get exposed....
Hello,
we always try to help players, and we are also happy you have found us 🙂.
It just crossed my mind that this may be the situation when the bonus ends when the withdrawal is completed, and if you deposit, the max cashout rule still applies.
Not saying it's good, but some casinos work this way.
You were excatly right there's 100 max cash out on the bonus I guess but I'm still confused why I have a 500 dollar withdrawl still pending and why that didn't disappear like the 600 did when I was through playing through the wagering requirements.. Lesson learned I guess😭
Honestly, it sounds kind of weird to me too.
So the withdrawal is still pending, just one thing can you tell me where exactly did you complete the wagering, please? It is confusing, but I'd say that 500 dollar withdrawal can be approved, after all, it depends on the wagering, I think. Not sure in this case, just guessing. 🤯
Kindly let me know how it goes on.
I put the $500 withdrawal in right after I fulfilled the wagering requirements and ask them if there was anything else I needed to do before I could withdraw and they said I needed to make it deposit of at least $25 and even though I was reluctant to do that I guess I was plus enough at that point already that it was worth the risk to me so I deposited $25 put in the $500 withdrawal and I still had a couple hundred left so of course I went back and started playing and one like 650 more and was still in the middle of playing and my balance went to zero at that point so I'm like what the hell and went back to chat with customer service again and that's when they told me there was $100 Max cash out on my bonus and I swear to you I can't be 100% positive because sometimes I get in a hurry and overlook stuff but I'm pretty positive there was no Max cash out on that and if there was my balance would have went to 100 as soon as I had wagered the 35 times or whatever it wouldn't wait until I put in a withdrawal for 500 and was playing for I don't know how long after that before they took the rest of my money you understand what I'm saying wouldn't it of went down to 100 because I've had similar situation where I wasn't paying attention and got a bonus that had a Max cash out of 100 and as soon as I hit the waging requirements my balance of like 1400 went straight down to 100 just like it disappeared in this case.
I think I partly know what happened there. Even though there was a max. cashout for the bonus, they let you play with the extra money as much as you want until you submit a withdrawal. When you did the deposit and submitted your withdrawal, the request was sent to their payments department. There was someone checking your pending withdrawal right at the moment when you were playing and they deducted the extra winnings from your account. (that's what they usually do before they process the pending withdrawal)
I really don't understand the part where you say your balance went down to zero. They should leave 100 + your 25 deposit on the account. I believe you should submit a complaint in this case so our team can investigate what happened. We'd need to see the exact bonus you have taken so we could check the bonus terms and conditions and it's possible that we'll ask the casino for your gaming history in order to understand why the balance went down to 0.
I'm just waiting right now to see if there gonna process the 500 withdrawal that's still pending and I'm sure they gotta at least honor like you said the 125 but I'm sure that's not normal it all should have fell off except 125 (if that's the max cashout)
Hello, I asked Daniel to help us sort this out a bit. 🙂
Kindly let me know how the withdrawal is going, please. I agree that the complaint is a good step.
This is by far the worst and disturbing casino ever I have been waiting on my money since March so while I've been waiting on this money which is only 130.00 I had 5 free spins max cash out 100.00 I met my wagering requirements and I did read on there maybe asked for deposit money to verify acct so I asked could I have 2 pending withdraws at once took him forever to answer his reply was no because I hadn't made a deposit in the last 30 days my reply it doesn't require one it states may have to make a deposit. To verify acct. He replys free spins are null and void you can't cash out on them I reply then why is there a max cash out and wagering then this thing pops up says my session has expired from no activity lololol 🤔 we are having a full discussion I assume he realizes he's crapped out the side of his neck talking to me and shuts me down this site is by far the worst one ever the only thing this place deserves is for everybody they try and screw don't back off keep trying to get what they owe you and scream out to anybody and everybody what a piece of crap they are I wish I had read the reviews before I played and I hope they read every word of this cause I'm not backing down and I'm going for my Free spins money too I have nothing but time and patience for crappy unhuman pieces of s... like this
Well, don't take it personally, but what did you expect from such a "casino"?
Have you taken the time to check its review? Next time, I would start with a little research 😕.
https://casino.guru/avantgarde-casino-review
"Unfair maximum win rule based on the total amount of depositsThis casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted."
It fits, don't you think?
Whatever you do, do not gamble on Avant-garde casino, these people are just straight up thieves!!! You can read their terms and conditions all you want, they don't follow their own rules. For instance it says in their T&C that a bitcoin withdrawal takes 1-5 days, well it is now Dec 4th and I have been waiting since October 31st and they told me today that I would receive it on their payout day next week!! REALLY???
Hi, I moved your post to the casino you are talking about. I would like to start by saying that we give casinos 14 days to resolve the withdrawal issue. However, it's certainly not nice if you have a deadline that the casino doesn't meet in the end. As for the withdrawal itself, when should the payout day be ? Do they have it mentioned somewhere in the T&C ?
However, if nothing is resolved and the casino does not send you the money by the payout date, then I would recommend filing a complaint with us. In the meantime, I would recommend to be patient and let us know if the casino updates you. Good luck. ☘️
The casino left from complaint list and I cannot make a complaint,
the casino delayed payments for two months and as a result did not pay anything,
based on other reviews, the problem with all Truebet affiliates casinos (Avantgarde , Pure , Truefortune , Davincis Gold , Cocoa , Thisisvegas , Paradise8), it seems that they no longer operate !
Hello,
works well for me:
Can you perhaps share more details concerning the complaint issue, please? I'll do my best to help you.
Klidně můžeme i česky 😉
unfortunately just seen these discussion posts was going to withdraw my winnings but seeing that the casino is sketchy on withdraws I guess ill ask how long will it take, and did anyone ever receive there money?
I think it's good that you came here. I hope you haven't deposited there yet. According to our website, the casino has a very low safety index and I wouldn't risk playing here. Also, the players in this thread had problems when it was a while ago, which would probably have put me off as well.
Have you played here before or did you want to find out more information first ?
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
