2 år sedan
Om du vill diskutera något relaterat till Art Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller något annat – kan du göra det här.
Art Casino – generell diskussion
1 år sedan
Hej, finns det någon adress jag kan gå till om jag känner mig lurad av detta casino? På tillsynsmyndighetens hemsida står det att man inte ska kontakta dem. Det finns adresser/telefonnummer/organisationer på leverantörens hemsida som du bör kontakta om du har en tvist eller något. Men jag kan inte hitta några adresser på webbplatsen för detta casino. Har någon en e-postadress som jag kan skriva till om mina ansträngningar med detta casino misslyckas i vissa frågor? Eller är det lämpligt att kontakta regulatorn?
Ändrad av författare 1 år sedan
Automatiskt översatt:
1 år sedan
I feel you should find the complaint feature quite suitable. As far as I can see two complaints were successfully resolved for you in the past, so if you need help again, go on and submit another one:
https://casino.guru/complaints/create
What do you say, sounds good to you?
1 år sedan
Jag tror inte att du kan hjälpa mig poängen är att jag redan har sagt till casinot två gånger att jag inte vill spela mer och när jag stängde mitt konto lockade de mig med erbjudanden. Detta kasino utnyttjar människor och driver dem till spelberoende. Detta casino bryr sig inte om spelarskydd eller ansvar, det vill bara ha pengar. Dessutom är slotsen i detta casino kontrollerade och bör övervakas mer noggrant. De gav kasinot ett mycket bra betyg, så varför ska jag lämna in ett klagomål här? Hjälper inte.
Automatiskt översatt:
1 år sedan
It's a fresh casino, so we inform:
"We've thoroughly reviewed Art Casino and marked it as a fresh online casino. It hasn't been operating for long enough, so it's too soon for us to give it the normal Safety Index rating we give to established casinos. "
May I know how exactly this specific casino drives people to gambling addiction? Spam promotions are sadly pretty common. I agree a vulnerable player is tempted, but honestly look on the TV these days... Would you instantly buy a car because the advert says it's your life chance?
Allow me another question, what makes you think the slots are controlled, please?
The way they work, it's technically impossible:
https://de.casino.guru/wie-automaten-spiele-funktionieren-mathematik
People intend to remember the losses, and it makes them believe they were unbelievably unlucky, so the slots are tempered.
I understand such frustrations, but believe me when I say the casinos are more likely to provide fake games rather than control genuine slots.
If you are strongly convinced something is wrong, submit a complaint. Complaining on the forum changes nothing.
James82
1 år sedan
Well, it's a pity when the casino limits you like that. Does it say somewhere in the terms and conditions that it can do so, or did you try to ask the support why it is so ?
Other than that, is the casino suitable for you ? Have you had any other problems besides this ?
1 år sedan
Hi it was sorted out there was a glitch with the system everything's ok now I must say customer support was great and overall I have to say I would strongly recommend this casino now
1 år sedan
So it's perfect that everything was finally resolved in a relatively quick period of time. You might want to leave your post on the forum next time, because then my reply loses a bit of context, since I'm actually replying to basically nothing with my first post.
Anyway, I wish you many more wins and trouble-free situations in this casino. Good luck. ☘️
