Är Alawin Casino pålitligt? (sida 2)

Hello, of course we will help, and since there is no obvious obstacle, no verification, and no missing documents, the casino must first have a chance to pay you. I imagine it's not convenient and your mind is racing, but please try to stay calm and keep us posted. If the casino misses the 14 day time frame, we will be ready to step in.

Hallå! Har de betalat ut dina vinster till dig?

Hej! Har någon problem med uttag på Alwin Casino? Jag har kontaktat e-post- och spelarsupport, men alla svar kommer från en artificiell intelligens.

Hej! Pengarna har kommit! Tack för allt!

Great, see? Sometimes you just have to wait a little and not be afraid or jump to negative conclusions right away.

I'm glad you have your money; enjoy it.😉

Jag satte in ungefär 800 euro den 16:e och hade turen att ta ut 500 euro den 17:e, ytterligare 500 euro den 18:e och 409 euro den 19:e.

Eftersom chatten inte fungerar skrev jag via e-post och de sa att det tar 3 arbetsdagar, så idag ska jag få de första 500 eurona och imorgon ytterligare 500 euro enligt casinots villkor, men jag har inte fått något än och när jag skrev idag, den 22:a, och bad dem betala mig, svarade de inte.

Jag kommer att fortsätta skriva i Guru, så snart det finns nyheter om casinot.

användare jobberto

Jag glömde att nämna att när jag gjorde dessa uttag krävdes ingen kontoverifiering. Ett meddelande dök upp som sa att verifiering inte var nödvändig just nu.

Thanks for the info about your situation. Sometimes casinos should probably stop setting timelines if they can’t stick to them. In any case, if verification wasn’t required, it’s probably just a matter of time before you receive your money.

If that doesn’t happen, you know you can let us know, and we’ll be here for you to help.

Hej bra.

Jag har en stor vinst och jag har inte tagit ut något än.

De sa att jag hade en gräns på 500 euro, men de första uttagen blockerades och de ber om dokumentation som jag redan skickade för några dagar sedan.

Jag har vunnit 850 000 euro.

Jag tror att det är en bluff... Jag har haft ett uttag väntande i en månad.

First of all, congratulations on your impressive win! I hope everything gets resolved so you can receive your winnings.

If you've been waiting for your withdrawal for a month, you're welcome to submit a complaint on our website, and our team will take a closer look at your case.

I'd like to ask a few questions first. When exactly did the casino request the verification documents from you? If your withdrawal has been pending for a month, it's a bit unusual that they only requested the documents after such a long time.

Also, have you received any of your withdrawal requests, or have all of them remained pending or been canceled?

Considering the amount you've won, it's completely normal for the casino to carry out a full verification before processing your withdrawals. You will need to successfully complete the verification process before they can release your winnings.

Regarding the €500 withdrawal limit, I agree that it's quite low for such a large win. However, the most important thing at this stage is to complete the verification successfully. Once that's done, hopefully the casino will start processing your withdrawals regularly.

Jag tror inte att de kommer att betala.

Först lyckades jag vinna den här jackpotten, sedan lät de mig göra ett uttag som aldrig kom och de bad mig om dokument som jag skickade för några dagar sedan.

Men de betalar inte.

I wouldn't lose hope just yet.

If the casino has requested verification documents, it's important to give them some time to review them. At Casino Guru, we generally allow casinos up to 14 days to complete the verification process and process withdrawals.

If they don't verify your account or send your winnings within that timeframe, I'd recommend submitting a complaint on our website. Our complaint team will investigate your case and try to help you reach a resolution.

For now, I'd wait to see how the verification process develops, and if there is still no progress after 14 days, feel free to come back or submit a complaint. We'll be happy to assist you.

Jag är i exakt samma sits som du. Jag vann 17 500 € och uttaget har fastnat i "verifiering pågår" i mer än 10 dagar. Efter 6 dagar från uttagsbegäran bad de mig om dokumenten. Jag skickade dem så fort de bad om dem och nu har det gått 4 dagar sedan dokumenten skickades. Jag väntar fortfarande på hjälp från en casinoguru-medlare i hopp om att jag med deras hjälp kan få tillbaka mina vinster.

Hi, we'll do everything we can to try to help, although I can't guarantee that the outcome will be exactly what you're hoping for.

I can see that several players are in a very similar situation. The casino seems to wait several days after a withdrawal request before asking for verification documents. I'm not sure why they don't request them right away, because asking for them a week later only makes the whole process longer. It may simply be an unnecessary delay, and hopefully that's not the intention.

It's good that you submitted the requested documents as soon as they asked for them. At this point, the most important thing is for your verification to be completed successfully, because without that, the withdrawal can't be processed. I would focus on that for now and avoid playing with the funds while you're waiting.

Since it's only been four days since you submitted your documents, I'd give the casino a little more time. The weekend has also just passed, and many casinos process KYC requests more slowly during weekends. As you already have an open complaint with us, our team will step in and contact the casino once they have all the information they need from you.

I hope we'll be able to help you get your winnings, and I wish you the best of luck.

Vad menar du med "Jag kan inte garantera att resultatet blir exakt vad du hoppas på?"

Finns det en chans att jag aldrig kommer att få se mina pengar?

What I meant is simply this: I cannot honestly promise a guaranteed positive outcome in every case.

Yes, there are situations where players do not receive their money back. That can happen if, for example, the casino refuses to cooperate, disappears, or if there is no enforceable way to recover the funds depending on the operator, license, and payment path.

However, that is not the default outcome in most cases we see. In a large number of complaints, casinos do respond once the case is escalated, and issues get resolved either through payment, clarification, or mutual agreement.

I cannot guarantee recovery in every situation, because some outcomes depend on factors outside of control.

But, the casino currently has no unresolved complaint so I hope for the good outcome. 🙂

Jag vill lugna alla som väntar på sina uttag. Spelbolaget behandlar alla uttag. Ibland kan det vara förseningar på upp till ett par veckor, men pengarna kommer så småningom. Oroa dig inte! Jag är väldigt nöjd med Alawin.

Thank you for these kind words of yours. I believe that players will receive their money, anyone who plays here and is waiting for it. Sometimes it can be more difficult, sometimes it can be more unpleasant, and sometimes there may be legitimate reasons why a player is waiting. But I believe that in the end they always get their money, and always within a reasonable time frame. So in what time frame do you usually receive your payments?🙂