AmunRa Casino – generell diskussion (sida 5)

Hello!

I should get 25% live casino cashback (on every monday get every player, who is request in chat/e-mail), but "administrator decided", i cant get any bonuses in the futute! (no any details)

i closed my account iat this casino, unpolite

Hmm, did the exact same thing happen to you in two casinos? Are they from the same group or how is that possible? In the post I wrote to you in the second casino, I explained how it works. So unfortunately, such things sometimes happen.

Hi Jaro!

Yes:

Rtbet, Myempire (closed my account), Slotpalace (closed ma account), Amunra (closed my account), Posido (there im VIP , and i try to conversation my VIP account manager, what is the problem)

There is similar platform... and connected to my FunId (My FunId is verified too)

Well, but i have got similar platforms, where i can use any bonuses, but now im fustrated and i wont play anywhere after this!

I didnt cheat, or any "wrongdoing", just lost about 4000 EUR in 3 months!

I know, they can decide without any explainison, but... you know a bit interesting!

Regards

Gabor

Yes, I completely understand and I would be frustrated as well. If I wanted to use the bonuses and they denied me access everywhere, i.e. within the same group, I would be upset. I know this can happen when players take bonuses frequently and basically focus on them. I don't know what your case is, but it doesn't have to be exclusively what I'm mentioning. 

Anyway, if you want to use bonuses it will probably have to be elsewhere.😥

Kasinot svarar inte och jag vet inte hur jag ska nå sidan eftersom livesupporten inte fungerar... vad mer kan jag göra?

In your case, I would resort to submitting a complaint. We wrote to each other the other day and it doesn't seem quite normal to me that you still have no reply. 

You can submit it here on this link and our team will try to assist you.

What do you say? 

Really? 😀😀

Did you use someone others card???

Well you see there is still saying. Play stupid games, win stupid prizes.

OMG this casino seems to be notorious.

Why don't you people but a warning in your front page about this casino that it might not pay and that its untrustworthy?

May I ask if you experienced some issues there?

Exakt samma sak hände mig. Efter beslut av administratören har alla bonusar och prestationer med poäng (mycket pengar) dragits ut från alla casinon i den gruppen (58 casinon). Jag har gått vilse som användare.

De gjorde inte detta tidigare, men nu när du vill ta ut pengar kommer de att be om verifiering, och det är praktiskt taget omöjligt att verifiera dig själv. De kommer att be om bankkontotransaktioner och flera bilder. När du skickar allt kommer de att berätta att det inte är korrekt eller att de behöver tid (det hände mig på funbet) tills du tröttnar på att vänta. Tro mig, de är en bluff.

And the casino didn't tell you anything more about it? I know this happens a lot, but it's mostly in cases where players only take bonuses and deposit a little. I don't know if that was your case, but anyway, if you have enough points left, that's sad. 

Have you tried asking the casino if this can be changed or is it a final decision? 

De svarar mig inte på mejl och på chatt berättar de att de inte vet någonting, att det är förvaltningens beslut.

När jag spenderade +10000€ på Frumzi utan att göra några uttag (alla förluster) behandlade de mig som en kung, med en personlig rådgivare. När jag hade lite tur på Rtbet och gjorde uttag på €500 och €800, gick jag upp till VIP-nivå) var det över. Det är viktigt att folk vet att om jag har några vinster kommer de att göra allt för att hindra mig från att få betalt eller komma tillbaka.

Yes, that's what I hear most often from players, that it's an administrative decision. Anyway, there have been cases where they told the player that they can unlock it under some conditions.

Anyway, whenever you have a problem with a withdrawal at a casino, let us know and we will try to help you. These situations you've outlined still persist?

I tried to close my account in this place by they refused to close it. Yes you read it correct.

They claimed there is not such profile 😀 When I confronted them with a screen from my account....they sent me email back accusing me of having a gambling obsession.

I was like wtf? I have rarely played there because its a shitty casino, I literally said to them look at my account, I had made only TWO 20 e deposits past month. AND THEY ACCUSE ME OF HAVING GAMBLING OBSESSION AND BECAUSE OF THIS REFUSE TO CLOSE MY ACCOUNT!?!?!?.

I have no words....I don't know what to say or do. I have never met a casino that refuses to close an account.

Hello, just a detail if you don't mind: it appears this is a response to Nightshow; if so, please use the reply or quote button, because it is not that obvious without it. Thank you.

Honestly, I do not follow the casino logic either; 40€ is, in my opinion, very far away from "obsession."

I do not recommend using this platform at all. When your balance decreases and you try to use the bonus, they always interrupt your games and push you to make a deposit, even though you still have enough balance.

Many games are unavailable.

I will never return to them again.

I left the place as well for many reason but this was the final straw.

Absolutely horrible to play in there.

They try to force you to make deposits all the time. AND THE STUPID PART? It cancels all autoplay, and you have to like click it away everytime, and you many times accidentally click the "deposit" button that they offer and then you go out of the game too.

MY GOD ! Are they this desperate? Terrible place

Exactly 👍