Hello,
im trying to withdraw my balance since more than 1 week, I waited 3 days with a pending message and in the end they rejected, after that the support made me try 4 more methods to withdraw, any ways I’m still in pending since 2 days with Skrill withdrawal option, some one had a similar problem? How do you solved it ?
Do you have any information from this casino regarding the time frame for withdrawals, perhaps?
And also, is the verification needed there or not?
Great and how did you manage it in the end?🤔
I see they finally said that the email is sent ,I hope they didn't fabric the fake proofs ,the communication is extremely slow ,imagine how I feel waiting from December for a resolution.
This is one of the most intense and illegally thing going on ,seems that the casinos can do whatever they want and they can trick clients as they want.
They asked me all documents necessary, Fully verified my account with the confirmation email, accepted my first widrawal and out form nowhere blocked and confiscated my account with more than 27 thousands euro real balance.
I find my complain the most shocking out of all here.
Hello,
I will wait with my opinion until the complaint gets closed. As I can see in that thread, there has been an exchange of proofs, which I have no access to. I expect casinos to have different points of view, which always need to be backed up by proof. we also noticed the AskGamblers complaint and it is part of the situation now. Casino has more likely send the associated evidence. So, I think it is best to wait for the conclusion.
I joined 1red casino last night deposited over £200 won £130 decided to with draw.I have sent passport bank letters with everything on adress.Still not verified trying everything not to pay now they are saying something wrong with my adress but there is no adresss in my account that I can see shocking company.tred at first saying it was my email Google mail and Gmail are the same now my adress I should never have been able to deposit without being verified
Hi there.
I guess this is the negative side effect of super-fast registration type I see far too often in casinos, although in my opinion players in general are truly not very ready to be verified first since especially the first verification often takes longer than one can expect and is not always held outside of casino support working hours.
In any case, I imagine it sucks. Still not sure what address seems to be the issue. are w etalking about your gmail address or your real estate address, please?
Do you perhaps use a browser quick data filler? It may cause quite a mess; I'm talking from my own experience.
Good afternoon I haven't got a clue I have screen shot my details no sign of my adress but it's ridiculous all day yesterday I tried sorting it out and every time they came up with something else
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
