Well, it depends on the current situation. But more importantly, our Complaint Team also needs further explanation of these events. Use this green link now to update them, please. 🙏
I bet we could also use more details here, just make sure to address the complaint first.
Jag vann på mxcasino och de stängde mitt konto tillsammans med alla mina vinster men jag har fångat allt
Hi, we don't have such a casino in our database, could you post me the url? Also, when the casino closed your account and took your money, did they explain why? It would be good to know some reason.
So please let me know and we'll see what we can do.
https://www.mxgana.com/pages/casino
Hej, de gav mig ingen information, de gav mig bara en kontant insättning för mitt konto och de svarade inte längre på deras support.
Detta var vad de gav mig som svar.
Detta var min sista vinst innan jag blev uppsagd
So this casino is a form of an app yes? Did you have to download it to your mobile? From what you sent, it looks like a social casino.
I see you've been banned for something abnormal. I don't know what that means, actually. Have you tried emailing them or something to find out more? We didn't learn much that way.
Du kan också ladda ner den till din mobiltelefon, det har du faktiskt. Ett casino som de tidigare rekommenderat att gå in på heter gana 777 och jag försöker prata med supporten men de svarar mig inte.
Well, if they don't answer you, I would probably be inclined to file a complaint. Our team would try to help you with your situation.
Of course, since we don't have this casino in the system, you can choose any other casino when you submit your complaint, but write in the description of the problem which one you are playing so that our team can change it.
Can you do that?
If so, here is a link where you can open the complaint. 👈
I hope we can help you.
Good luck. ☘️
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
