Spins Deluxe Casino - Spelaren kämpar för att stänga sitt konto.

I have been asking this casino to close my account for 3 days ...Sent loads of emails ,contacted live support ..

Dear Rachal81,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Spins Deluxe Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? Why do you want to close your account and in what way did you request for it? I will be waiting for your reply patiently.

Best regards,

Nick

have a gambling problem which I have stated in all my requests.i have emailed loads ,spoken to live chat and the response is always "request sent" then they close the chat.

I have sent mges in there page

They have a apparent 24/7 support but when you click the link nothing happens ...

I'm at a lose of what to do .

Can you please forward your first request sent to the casino to nikolas.b@casino.guru?

I have emailed as requested

Hello Rachal81 and thank you for the e-mail. Is your account still active or did they close it already? If yes, when exactly?

Dear Rachal81,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

The complaint will be now closed for the above mentioned reason.