Spicy Jackpots Casino - Spelarens uttag är försenat.

Account verified. Withdrawals have already been processed. They state a processing time of 7-21 days, but even though I've had confirmation for a week that everything is in order, the withdrawal hasn't been initiated and, in my opinion, is being withheld. Previous withdrawals were €100/€300 and were completed within 10 days.

konto verfiziert . Es gab schon Auszahlungen . Sie geben 7-21 Tage an obwohl ich seit einer Woche die Bestätigung habe das alles in Ordnung wäre , wird die Auszahlung nicht veranlasst und meiner Meinung nach zurück gehalten . Vorherige Auszahlungen waren 100/300€ und nach 10 Tagen erledigt

Important notice:

Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.

We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

Dear Catwomen99,

Thank you very much for submitting your complaint. I’m sorry to hear about the issue with your withdrawal and understand your concern. However, I’d like to emphasize that we’ve received many complaints about delayed withdrawals from this specific gambling establishment. Despite numerous cases submitted, the casino has decided to adopt a No Reaction Policy approach in response to all our attempts to negotiate any issues.

I can only imagine how frustrating it must be to wait for your money without any feedback on when you’ll receive it, and I genuinely hope that your winnings will be sent to you eventually.

Could you please forward a screenshot of your withdrawal request to petra.h@casino.guru?

Thank you in advance for your cooperation and reply.

Best regards

Petra