Karamba Casino - Spelarnas uttag försenas av casinot.

Hello friends, I want to file a complaint against Karanba Casino. I deposited through Jeonbank and then used the same method to withdraw, but Karanba says the withdrawal couldn't be processed and was returned. After that, I deposited via Skrill and then made another withdrawal, and they told me they had problems with it. Now they're telling me to do it via bank transfer and that I have to send them a screenshot of my account details and how long I've been a customer. They're a complete rip-off. Thanks for a prompt solution.

hola amigos quiero hacer una denuncia encontra de karanba casino deposite por medio de jeonbank y despues use el mismo modo para retirar y dicen en karanba que no se pudo hacer el retiro fueron devueltos despues deposite por skrill y despues hice otra vez un retiro y me dijeron que tubieron poblemas con el retiro ahora me oiden que lo haga por cuenta bancaria y rube que enviarles una captura de mi cuenta y antiguedad son un fiasco gracias pronta solucion

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Dear minino,

Thank you very much for submitting this complaint. I'm sorry to hear about your negative experience with Karamba Casino. Please understand that the variety and accessibility of payment methods are not managed by the casino exclusively. Several factors as the Licensing Authority, geolocation, contracts with the payment providers, and bank restrictions, all have a major influence. If a payment method was available for deposits, it doesn’t mean necessarily that it will be offered for withdrawals too, also it can be discontinued at any time. Unfortunately, casinos are sometimes powerless and limited in offering payment methods to their customers. Could you please advise if you have been informed about any alternative method to withdraw your winnings? Could you kindly confirm if you passed the full KYC verification? I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Attila