Afun Casino MX - Spelarens konto stängs och vinster konfiskeras.

This casino refused to pay me the 90,000 I had won. After I tried to withdraw, they blocked my account. Please, I demand my money back. It's not fair; it's real money, after all.

Este casino no me quiso pagar 90mil que avía ganado luego de querer retirar me bloquearon la cuenta porfavor exijo que me den mi dinero la ver no es justo es dinero real al final de cuentas

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• Could you please forward me the email you received from the casino after your account was blocked at veronika.f@casino.guru?
• Have you made any successful withdrawals from this casino before?
• Did you pass the full KYC verification, or at least submit any identity documents to the casino for verification?
• Could you kindly specify which games you played to accumulate your winnings?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika