Turnering #222 Bubble Up! – diskussion (sida 3)

Rommel

Jag har fortfarande inte fått 20 euro, hur kontaktar jag Casino Guru?

Hi. Do you mean that you still haven’t received your voucher or gift card from the Bubble Up tournament?

If so, the process usually works like this: Juraj first sends emails to the players who finished in the winning positions, and they need to confirm their email addresses. Once most or all of the confirmations are in, Juraj then waits for the GoGift cards or vouchers to be prepared and sends them out to the players.

The whole process usually takes around two to three weeks, so there’s no need to worry that you won’t receive anything.

If it’s already been around that long in your case, just let me know and I can try to check what stage the process is currently at.🙂

I mitt fall har det gått ungefär en månad sedan jag fick mejlet där jag ombads svara, och jag svarade, men jag har inte fått något sedan dess.

Oh I'm sorry but you have to wait a bit more. As I can see it it's in final stages but Juraj has to wait for vouchers. We can't influence it so you need to wait a bit more. 😕

Hej, jag har inte fått mitt pris på 30 dollar. Kan du hjälpa mig? Tack så mycket.

Hi, from what I have seen, it should not take much longer for you to receive your prize. If the voucher does not arrive by the end of this week, please let me know and I will check with Juraj.

It should hopefully be on its way to you soon.