That was actually quicker than I expected! I’m really glad the vouchers are on their way and that you’ve already received yours. Best of luck in the upcoming competitions! 🍀
Automatiskt översatt:
Rastreador
Platina
14 timmar sedan
Hej, varför skickades min kupong till Amazon US? Jag kan inte lösa in den eftersom jag är i Chihuahua, Mexiko.
Automatiskt översatt:
Radka
Rastreador
Community Specialist
Rastreador
7 timmar sedan
Hello,
I checked our email exchange, and when we asked which Amazon store you wanted the voucher for, you replied "Amazon.com." That’s why your voucher was issued for that store.
We ask winners to choose their local Amazon store in advance for exactly this reason, as explained in the email. Unfortunately, we couldn’t know from your reply that you needed a voucher suitable for use in Chihuahua, Mexico.
I’m sorry this has caused disappointment. Next time, please make sure you specify the Amazon store you actually want, so the voucher matches your preference.