Had a problem with William Hill and they never helped me. WH kept stalling my withdrawals and verified me over 4 times fully and yet I couldn't withdraw my funds. Of course they did this on purpose. This is the reason why I will get my money back from William Hill. If they don't respond I will have to step to court.
Sounds like a case for the complaint team. WH is a big group - one of the well-known, any reason for all those verifications?
Anyway, have you ever sued a casino before?
That time William Hill operated illegally by offering games to Dutch citizens and as you can see I was badly protected as I couldn’t withdraw my funds even after they told me multiple times that I should request a withdrawal after that many verifications, but we know damn well that’s the trick they use when they actually don’t wanna pay out. There’s already a well known lawyers firm specialised in these cases getting people their money back, so it’s just a matter of time I will get mine.
You know, if you believe you weren't fairly treated or still missing any winnings you believed should be paid out, I'd submit the complaint - it's free 🙂
Learn more about the whole process right here if you like:
https://casino.guru/complaint-resolution-instructions
So, have you ever sued any casino before? Do you know the costs?
I also wonder which argument the layer intends to use, is it about illegality or legality, perhaps? The way I see it, this is the most common reason.
Well, the player should only play in locally licensed casinos - that's quite a common approach - and the best one, if you don't mind me saying.
Here in the Netherlands I would get it for free because I earn under a certain yearly wage.
Can you explain, please? What does this yearly wage stand for, I wonder?
Could really use a deeper insight look into the matter - thank you in advance.
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
